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Employment

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Do Something That You Believe In!

Imagine having the opportunity to create a meaningful employment experience, one that meets your career goals and your desire to do socially responsible work. What type of organization would you choose? Would it be a health advocacy organization? A youth service organization? A prevention, education and training organization? Girl Scouts of the Green and White Mountains is all this and more.

Our Council's vision encompasses developing self-esteem, encouraging personal growth, recognizing and addressing gender bias, appreciating diversity, fostering shared values, and developing and using resources effectively.


View some of our current openings here. Click title to reveal job descriptions.

Program Administrator/After School Program
Manchester, NH / Nashua, NH Area

Summary: The Program Administrator has the enthusiasm and ability to generate girls’ interests and curiosities about the ways that they can discover themselves, connect with others, and take action to make the world a better place through the Girl Scout Leadership Experience (GSLE). The nature of this position requires the individual to provide direct service to girls, helping them to develop their leadership skills on an individual or group basis.

Term of Appointment: School year. Renewable upon successful program administration

Supervision: Coordinator, Program Partnerships

Support: Receives support, guidance, supervision and encouragement from the Coordinator of Program Partnerships.

Compensation: $10-12/hour based on experience for 3 hours per week per site with the option of up to five sites in Manchester or Nashua, NH for the duration of the program. This covers the facilitation of weekly two-hour meetings with a half-hour time period before program starts to prepare for the girls and a half-hour time period after the program ends to clean up. The program days differ by site, but the hours in the afternoon between 3:00 PM and 5:00 PM or between 3:30 PM and 5:30 PM.

Responsibilities:

·         Complete all required training, background check, and hiring paperwork prior to first meeting

·         Implement program design and facilitate girl-led troop by encouraging and guiding girls to make decisions together, and pursue their interest and goals.

·         Adheres to and carries out council policies and procedures

·         Follows GWGWM safety guidelines and ensures the health and safety of all participants.

·         Provide guidance, information, and maintain good communication with parents/guardians of girls and site coordinator in-person.

·         Provide feedback to supervisor weekly

·         Be a role model for volunteers, show how a troop is managed and communicate the benefits of being a Girl Scout volunteer

·         Communicates immediately with supervisor in the event of an emergency or crisis.

·         Handles emergency situations, follows up with documentation (incident/accident reports), and submits information to Human Resources in a timely manner.

·         Ensures that all supplies are in place, receipts are turned in.

·         Ensures the facilities are left clean and reports immediately any maintenance needed.

·         Within 2 weeks after term, evaluates the program, concludes any financial and statistical reports, and makes recommendations.

·         Be guided in all actions by the Girl Scout Mission, Promise, and Law.

Qualifications:

·         Experience working with adults and groups of children.

·         Demonstrates good planning skills, problem solving skills, and exhibits strong written and oral communication skills.

·         Ability to communicate with staff, girls, and parents/caregivers in a professional manner.

·         Ability to assess and respond immediately in a crisis.

·         Ability to use sound judgement regarding health and safety of participants.

Core Competencies:

·         Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun.

·         Personal integrity: Demonstrate dependability, professionalism, honesty, credibility and confidentiality.

·         Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments.

·         Oral communication: Express ideas and facts clearly and accurately.

·         Foster diversity: Understand, respect, and embrace differences.

·         Computer skills: Ability to use e-mail and the Internet; become familiar with our website.

·         Organizational Knowledge: Becomes informed regarding key GSUSA and council–specific policies and procedures/practices.

Requirements

·         Successfully complete staff onboarding process, including application, interview, background check, references

·         Provide information that may affect background screening results

·         Complete:

o   Online GS 101

o   Online Volunteer Essentials

o   In-person Troop Fundamentals (abbreviated)

The council will provide:

·         GSUSA Membership and hourly compensation, $10-$12 hourly

·         Copy of the Policies and Procedures

·         Orientation, learning opportunities, and resources to prepare for the position

·         Ongoing support, guidance, and feedback

Reappointment potential based on satisfactory performance of assigned duties and successful recruitment of volunteers to lead a newly formed troop resulting from this program.


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Property Specialist

Position Title:            Property Specialist - Portsmouth, NH
Grade:                       
9
Department:             
Property & Facilities
Reports to:               
Director of Properties and Facilities

POSITION SUMMARY:

Under the general direction of the Director of Property and Facilities, the Property Specialist provides general maintenance and custodial services at all sites in accordance with the Council’s policies and standards.  The Property Specialist must be able to assess, repair, or locate contractors to repair all systems (electrical, septic, plumbing, HVAC), equipment, buildings, roads and grounds, and must be able to work independently while functioning as a member of the property planning team. The Property Specialist must be flexible in locations and hours of work. The Property Specialist must possess good organizational, record keeping and supervisory skills, and has responsibility for the overall safety and security of the properties. The Property Specialist must deal with emergencies as they arise on our properties including after hours phone calls and site visits.

MAJOR ACCOUNTABILITIES:

1.    Develop and implement long and short range maintenance and development plans and assist in integrating them with the overall council mission.

2.    Coordinate work and meet deadlines.

3.    Interpret blueprints and plans from engineers and contractors.

4.    Hire, train, supervise and release site managers.

5.    Recommend contractors.

6.    Work as part of a team and communicate clearly, orally and in writing.

7.    Manage financial resources effectively.

8.    Meet often with people, on different sites throughout the Council jurisdiction.

9.    Think critically and calmly in emergency situations and act appropriately.

10.  Ability to lift 70 pounds.

11.  Ability to perform minor repairs on systems (plumbing, electric, septic, heating), equipment, buildings, road or grounds or select appropriate contractors.

12.  Follow GSUSA and Council policies and guidelines to ensure compliance with relevant Federal, state and local laws, regulations, and codes.

13.  Provide support for the Council product sales.

14.  Provide support for Council fund development activities.

15.  Perform other duties as assigned.

Minimum Qualifications:

  • High school diploma, GED or equivalent experience.
  • Three years experience in construction trades or camp maintenance management.
  • Demonstrable planning, problem solving, written and oral communication skills.
  • Valid driver’s license necessary to carry out assignments.
  • Available for evening and weekend work.

 

Essential Functions:

  • Ability to communicate clearly orally and in writing.
  • Ability to think critically, calmly and problem solve in emergency situations.
  • Ability to obtain, interpret and use surveys, plans and statistical data.
  • Ability to lift 70 lbs. and do routine maintenance work.
  • Able to walk one mile on uneven terrain.
  • Ability to climb ladders and work aloft
  • Ability to drive council vehicle in all weather conditions, with and without a plow
  • Ability to work cooperatively in furtherance of stated goals
  • Ability to supervise a diverse group of people.
  • Able to manage financial resources effectively.

Hourly Range: $13-$17/hr.


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Member Placement Specialist

Position Title:    Member Placement Specialist
Department:      Member Placement
Reports to:         Director of Mission Delivery         

GIRL SCOUT MISSION:  To build girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:

The Member Placement Specialist is responsible for successfully culminating recruitment efforts by initiating and pursuing communication strategies and protocols needed to convert prospective members (leads) to registered members. The Member Placement Specialist is responsible for securing increased girl and adult volunteer participation as well as the community partnerships needed to implement and deliver Girl Scouting within an assigned area.

 MAJOR ACCOUNTABILITIES:

1.      In conjunction with the Membership Recruitment team, contributes to the development of inside membership recruitment strategies; implements all finalized strategies to meet Council goals.

2.      Supports external recruitment efforts, finalizes and secures membership enrollment leads.  

3.      Conducts follow-up on new leads and referrals and other prospective members and community partners, primarily through phone and in written communication.

4.      Manages membership opportunity catalog for new and existing troops; continually updates and enters opportunities into the system; identifies spot availability with troops.

5.      Engages with customers and potential customers to ensure proper customer service.  Assists customers through the registration and placement process.

6.      Answers questions and resolves problems appropriate to inquires resulting in the placement of new members and reinforces customer’s decision to join Girl Scouts.

7.      Connect with troop leaders throughout the year by phone and/or email to ensure they are receiving troop support including troop leaders’ use of the Volunteer Tool Kit (VTK) on a regular basis.

8.      Assist the Director of Mission Delivery with researching market data, membership trends, multi-cultural data, demographics and other pertinent information to develop and implement individual action plans and schedules to identify specific target contacts in order to secure and close lead generation resulting from the external recruitment efforts.

9.      Prepares a variety of status reports, including activity, follow-up, and adherence to goals.

10.   Works with cross-functional teams to develop innovative techniques to ensure on going effective delivery of the recruitment and placement strategies.

11.   Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to members of the council.

12.   Promotes and assists with Council wide programs, activities, public relations and fund development endeavors.

13.   Performs other duties as assigned.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

  • Bachelor’s degree or 2 years’ experience in sales and recruiting, customer service or administrative experience preferred.
  • Excellent technical computer skills in Microsoft Office including Word, Excel, Outlook, and customer relationship management systems or other data tracking systems.
  • Belief in the mission of GSGWM, persistence, and the ability to listen.
  • Become a registered Girl Scout member.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Self-management and Confidence
  • Active Listening
  • Oral and Written Communication
  • Interpersonal Relationship Building
  • Sale Skills
  • Customer Service Focus
  • Organization, Detail Oriented
  • Goal Driven

WORK SCHEDULE/CONDITIONS:

Position is Regular full-time schedule.  Basic hours will be established within the guidelines of Monday through Friday from 8:00 a.m. to 5:00 p.m. time frame. Hours are flexible and some evening or weekend hours may be required, with notice, during peak recruitment seasons. Will require flexible scheduling of work and travel time to accommodate district/Council-wide staff meetings and trainings.

Position does provide the ability to offer a telecommuting option during times throughout the year. This would be negotiated/decided between the employee and supervisor as needed.   

  • Normal office environment, telecommuting opportunities
  • Able to sit upright and view computer screen for several hours at a time
  • Ability to lift 35lbs
  • Occasional travel within two-state jurisdiction (New Hampshire and Vermont)
  • Occasional evening and weekend work commitments
  • Travel for professional development training

EQUIPMENT/SOFTWARE USED:

  • General Office Equipment
  • Microsoft Office Suite
  • Salesforce
  • Council Enterprise System

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports:   0               # of Indirect Reports:   0


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Community Engagement Specialist

Position Title:            Full Time Community Engagement Specialist
Department:
              Mission Delivery
Reports to:
                Assistant Director, Mission Delivery

GIRL SCOUT MISSION:  Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:

The Community Engagement Specialist is responsible for successfully culminating recruitment efforts by collecting leads and converting prospective members into registered members for their assigned areas. She/he is responsible for securing increased adult volunteer participation needed to implement Girl Scouting within an assigned area. He or she will work to increase awareness and participation in Girl Scouts through a variety of in person meetings, Discover Girl Scouts events, presentations, and networking opportunities with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents within an assigned geographic area or throughout all regions of the Council as assigned.

MAJOR ACCOUNTABILITIES:

  1. Assists in achieving the council’s corporate goals for girl and adult membership through implementing membership strategies in assigned areas.
  2. Supports implementation of membership recruiting marketing strategies outlined in the council’s strategic plan, annual business plan and/or other council goals primarily through Discover Girl Scouts (DGS) events, lead generation events, and follow-up phone calls with prospective members.
  3. Follows up on new leads and referrals resulting from field activity in a timely fashion by scheduling DGS events to convert leads to members.
  4. Works with the Assistant Director to determine and develop innovative techniques to ensure the effective delivery of recruitment strategies.
  5. Promotes and assists with Council wide programs, activities, public relations, fund development endeavors, reregistration events, and partnership building.
  6. Collaborates with other departments when necessary to provide proper messaging and appropriate material.
  7. Ensures Leads are entered into Salesforce.
  8. Prepares reports as required.
  9. Works with a cross functional team to develop innovative techniques to ensure ongoing effective delivery of the recruitment strategies.
  10. Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to all.
  11. Performs other duties as assigned.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

  • Bachelor’s degree or equivalent experience in sales, recruiting, marketing or related field.
  • Proven sales experience dealing directly with customers preferred.
  • Car and valid driver’s license necessary to carry out assignments.
  • Belief in and supports the mission of the Girl Scouts.
  • Membership in Girl Scouts is strongly encouraged.

LANGUAGE SKILLS:

  • Excellent, effective English language abilities, both oral and written

KNOWLEDGE, SKILLS AND ABILITIES:

  • Self-management and Confidence
  • Active Listening
  • Sales Ambition
  • Marketing Knowledge
  • Interpersonal Relationship Building
  • Sales Skills
  • Customer Service
  • Organization
  • Detail Oriented
  • Goal Driven
  • Ability to lift 35lbs

WORK SCHEDULE:

  • This is a full time position
  • Frequent travel through the Council to accomplish tasks and lead events
  • Four evenings a week and sometimes weekend work as the organization needs
  • Works independently and as part of a cross functional team
  • Able to sit upright and view computer screen for several hours at a time

EQUIPMENT/SOFTWARE USED:

  • General office equipment
  • Customer relationship management system
  • Microsoft Office Suite
  • Salesforce

The above statements are intended to describe the general nature and level of work being preformed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.


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Manager, Retail Operations

Position Title:    Manager, Retail Operations
Department:      Sales & Marketing
Reports to:         Director of Sales & Marketing         
Salary:
                 Commensurate with Experience

GIRL SCOUT MISSION:  To build girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:
The Manager of Retail Operations is responsible for overseeing the coordinated operation of all retail functions and retail locations in the Council, including headquarters, New Hampshire and Vermont, on-line and trading post locations.

The Manager works collaboratively with other members of the council management team to establish sales objectives, and to develop and implement annual sales, expense and profit plans.  The Manager develops the annual marketing plans to promote and stimulate the sale of Girl Scout merchandise while meeting the needs of girls, volunteers, staff and visitors.

The Manager manages the staff and activities of the retail function and ensures that the day to day operations proceed efficiently and effectively.

 MAJOR ACCOUNTABILITIES:

  1. Develops annual marketing plan, formulates Council pricing policies, and implements best practices as recommended by Girl Scout Merchandising (GSM) retail consultants.
  2. Develops a sales, expense and profit plan that supports the strategic objectives of the Council and that ensures coordination with Finance, Program, Membership and Communications to obtain optimum efficiencies of operation.
  3. Develops, monitors and manages annual operating budget.   Reviews and analyzes data and financial statements, identifying opportunities and liabilities to achieve business objectives.
  4. Manages design and timing of seasonal promotional materials through appropriate Council channels and in accordance with GSM guidelines and recommendations to promote the council’s products and services.
  5. Develops hours of operation, scheduling and staffing plans to provide convenience and outstanding customer service. Manages the effective development and retention of high performing retail staff and ensures they are organized and deployed appropriately to achieve successful operating results, including timely processing of on-line orders.
  6. Develops and maintains an effective relationship with GSM retail consultants and merchandising team in order to keep abreast of business strategies, best practices, tactical updates and new product development. 
  7. Responsible for developing and maintaining inventory control system that ensures efficiency and availability to meet seasonal and special needs of the Council's customers, including periodic GSM inventory updates, monitoring and updating on-line store as necessary, and ensuring all non-GSM items are properly bar-coded and entered into inventory. 
  8. Manages annual inventory reconciliation with Finance to meet requirements of independent audit providing requested schedules that tie to General Ledger. 
  9. Reviews policies and procedures for retail operations, and ensures appropriate standards and execution are in place, including customer and community relations protocols.
  10. Delivers the highest standard of customer service to all internal and external customers and always presents a positive image of Girl Scouting.  Ensures all employees do the same.
  11. Develops and maintains positive and productive working relationships with vendors and suppliers.
  12. Oversees and directs retail sales at camp trading posts to include determining merchandise and stocking levels, hiring and training staff to effectively promote and manage sales, and ensuring proper handling and tracking of inventory and cash control.
  13. Supports all Council Events; setting up a mobile store with the appropriate type and amount of merchandise to meet the needs of the expected audience. 
  14. Supports all Council departments, programs, and initiatives by assisting with pricing, purchase, and the logistics of ordering retail merchandise to meet operational needs.  (ex. Outdoor Programming and Camp staff shirts and camper merchandise, Advancement donor recognition gifts, GSGWM program patches, staff anniversary gifts, volunteer appreciation gifts, CEO special requests, etc.)    
  15. Supports Council Product Sales by ensuring ample merchandise is available for purchase at Cookie Rallies and for purchase with cookie dough earned through Product Sale participation in retail stores.
  16. All other duties as assigned.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

  • Bachelor’s degree or equivalent experience in related field.
  • 3 – 5 years’ experience in retail management and supervision.
  • Proficient with Microsoft Office to include Word, Excel, and Outlook.
  • Experience with Point of Sales and Inventory Database Systems.
  • Salesforce experience a plus.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate clearly verbally, and in writing.
  • Ability to manage budgets and financial resources effectively.
  • Ability to motivate and supervise a diverse group of people.
  • Ability to provide exceptional customer service and train employees to provide the same.
  • Ability to work both independently and with a team in furtherance of stated goals.
  • Requires occasional night and weekend hours, as well as some travel to Council locations or event venues throughout NH and VT.
  • Ability to think creatively when problem solving.
  • Ability to track and move inventory as necessary between locations to meet customer needs.
  • Must have a valid Driver’s License and maintain the minimum insurance coverage required.
  • Must pass a Criminal Background Check
  • Ability to stand on ones feet for extended periods of time while working within the retail environment
  • Ability to lift up to 50 lbs.

WORK SCHEDULE/CONDITIONS:

This position is a full time, exempt role accomplished in a traditional office environment.  The Bedford Mountain Top Shop is open 8:30 AM – 5:00 PM Monday through Friday.  Some nights and weekends are required to support key Council events and programs and as needed to complete annual inventory.

EQUIPMENT/SOFTWARE USED:

  • General office equipment
  • Microsoft 365
  • Point of Sale & Inventory Software (OpSuite)
  • Salesforce Membership Software

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports:   3               # of Indirect Reports:   0

 

This job description describes the general nature of the position without listing every detail and is not to be considered a contract for employment, either expressed or implied, between Girl Scouts of the Green and White Mountains.  Job descriptions are not all-inclusive and are not intended to be an exhaustive list of all job responsibilities.  Job descriptions are subject to change at the discretion of the Council.


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Camp Life Is The Best Life!

When you work at our summer camps you’ll have fun while leading girls through a one-of-a-kind, summer experience.


We still have positions available at our Day Camps and our Resident Camp.  Send us your resume and we will find the right summer camp position for you!

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Overview of Benefits

Girl Scouts of the Green and White Mountains offers flexible work schedules and an environment which supports our core values of respect and cooperation. Our comprehensive benefits package includes:

Medical/Health Insurance
Dental Insurance
Paid Vacations/Sick/Personal Time
401K
Long- and Short-Term Disability Coverage and Life Insurance
11 Paid Holidays Per Year

We also offer some insurance coverage to both employees and volunteers.