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Employment

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Do Something That You Believe In!

Imagine having the opportunity to create a meaningful employment experience, one that meets your career goals and your desire to do socially responsible work. What type of organization would you choose? Would it be a health advocacy organization? A youth service organization? A prevention, education and training organization? Girl Scouts of the Green and White Mountains is all this and more.

Our Council's vision encompasses developing self-esteem, encouraging personal growth, recognizing and addressing gender bias, appreciating diversity, fostering shared values, and developing and using resources effectively.


View some of our current openings here. Click title to reveal job descriptions.

Program Curriculum Coordinator, (Part Time)

POSITION SUMMARY:

The Coordinator, Program Curriculum, is responsible for council-wide creation and development of program curriculum both internally and externally.  The Coordinator, Program Curriculum will provide a strategic and holistic plan to develop curriculum aligned with our mission.   Using best practices and council needs, he or she will ensure program offerings are based on the Girl Scout Leadership Experience; customized to address the needs, preferences, and interests of girls; and implemented to meet designated leadership program outcomes.

PRINCIPAL ACCOUNTABILITIES:

1.       Designs innovative and strategic curriculum based on the Girl Scout Leadership Experience, to the meet the need of girls, volunteers and council partners; including online programming, day events and patch programs.

  1. Guides the utilization of national curricula and supports volunteers in enriching and tailoring the leadership experience based on girl interests and needs. Seeks girl involvement and opinions in the planning and decision making process whenever possible.
  2. Oversees associated program components to include costs, quality specifications, links to national program, staff and volunteer delivery, risk management, and logistical support.
  3. Provides program curriculum and support for all council-wide events.
  4. Utilizes and manages appropriate council systems, processes, resources, and infrastructure to support delivery of leadership and cross-cultural opportunities.
  5. Keeps abreast of latest safety, risk management and program materials to insure program compliance with all standards, applicable laws and guidelines.
  6. Ensures quality customer service for staff and volunteers.
  7. Performs other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience in a related field
  • Minimum of two years’ experience writing curriculum, in a program role or equivalent.
  • Car and valid driver’s license necessary to carry out assignments

  LANGUAGE SKILLS :

·         Excellent communication; both oral and written.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Experience in curriculum development and creating programs to meet the needs and interests of girls encouraged
  • Knowledge of or willingness to learn Girl Scout program, policies, standards, procedures and ways of work
  • Ability and willingness to travel, work outside the normal workday, and effectively deal with a changing work environment
  • Combined superior communication, interpersonal, time management and persuasive skills with a proven track record in planning and program execution

WORK SCHEDULE:

  • Regular part-time.  Will require flexible scheduling of work and travel time to accommodate community and volunteer commitments and regional/Council-wide staff meetings

EQUIPMENT/SOFTWARE USED:

General office equipment

Microsoft Office Suite

WORKING CONDITIONS:

Normal office environment
Traveling 2 state jurisdiction (New Hampshire and Vermont)
Evening and weekend commitments
Travel for professional development training.
Grade: Part-time- 20 hours week

 

Hiring Salary Range: $15-$20 hourly /based on experience.
Department:      Sales and Marketing
Reports to:      Director of Girl Experience

 

Fund Development Operations Manager

Position Title:   Fund Development Operations Manager
Department:     Fund Development
Reports to:     
Director of Fund Development                           

GIRL SCOUT MISSION:  To build girls of courage, confidence, and character, who make the world a better place.

TELECOMMUTE AUTHORIZED:  No                          CELL PHONE AUTHORIZED:  No                 TRAVEL:  Minimal

POSITION SUMMARY:

The Donor Engagement Operations Manager is responsible for communicating, cultivating and engaging our donors in support of the Council Strategic Priorities.   This includes managing the integrity of the Blackbaud Raiser’s Edge software system and its data, developing and enhancing reports, and the acknowledgment of gifts in a consistent and timely manner.   Development of appeals and communication plans to reach our donor, alumni, members of GSGWM as well as individual and corporate prospects. The Donor Engagement Operations Manager manages and oversees the daily work of the Fund Development Support Coordinator.

MAJOR ACCOUNTABILITIES:

1.      Supervise, monitor and manage the integrity of the data in Raiser’s Edge. Manage user roles and security levels, and system configuration, in conjunction with the Director, Fund Development.

2.      Manage the Fund Development Support Coordinator’s daily tasks and responsibilities so that pledges and gifts are being entered and acknowledged daily.

3.      Responsible to train, support and identify users on the Raiser’s Edge system to effectively capture donor information. Manage user roles and security levels, and system configuration.

4.      Manage user roles and security levels, and system configuration of RE database.

5.      Stay abreast of the industry needs and recommend Raiser’s Edge enhancements and upgrades as appropriate.

6.      Generates the monthly management financial reports and provides analytics as needed.

7.      Plans a detailed yearly calendar of annual appeals and communication in accordance with the Council defined Strategic Priorities and coordinates with the Marketing Department.

8.      Generates constituent and donor segmentations for direct mail appeals, events and formal reports.

9.      Manages the gift acknowledgement process, in coordination with the Fund Development Support Coordinator carries out the acknowledgment of gifts, pledges, and pledge payments, matching gift claims, tribute gifts and other contributions as outlined by the Fund Development Policies.

10.   Manage the reconciliation of accounts with Finance daily or as needed for:

  1.  
    1. Mail and GL coding of daily donations;
    2. Entering data into Raiser’s Edge, and reconciling cash receipts;
    3. Monthly GL coding of operating account, electronic donation deposits, and PayPal transactions;
    4. Annual audit support as required

11.   Creates and implements a yearly alumni development plan that achieves the desired financial and participation targets and are within campaign timelines.

12.   Develop and implement stewardship plan for individual donors with specific targets for desired touches to donors and/or participation objectives.

13.   Assists Director of Fund Development with specific asks to individuals & corporations

14.   Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience in a related field.
  • Minimum of 3-4 years in a non-profit setting.
  • Minimum experience of 2 years of RE experience.
  • Ability to analyze data, calculate return on investment, problem solve, plan and communicate.
  • Ability to understand systems and procedures and to develop policies and create procedures for the efficient operating of the fund development department.
  • Strong oral & written communication.
  • Ability to manage and lead staff.
  • Written communication skills to include:

1.      the ability to craft specific appeals letters and create articles for newsletters and,

2.      the ability to write technically for the production of operational and systems manuals.

  • Car and valid driver’s license necessary to carry out assignments.
  • Available for occasional evening and weekend meetings or training.
  • Belief in the mission of GSGWM, persistence, and the ability to listen.

·        Become a registered Girl Scout member.

WORK SCHEDULE:

Regular full-time schedule to be established within the guidelines of Monday through Friday from 8:00 a.m. to 5:00 p.m. Will require flexible scheduling of work and travel time to accommodate district/Council-wide staff meetings and trainings. 35 Hour non-exempt employee

SOFTWARE/EQUIPMENT EXPERIENCE:

  • General Office Equipment
  • Microsoft Office Suite
  • Council Enterprise Software

WORKING CONDITIONS:

  • Normal office environment
  • Occasional travel within two-state jurisdiction (New Hampshire and Vermont)
  • Occasional evening and weekend work commitments
  • Travel for professional development training

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports: ____1_____    # of Indirect Reports:__________

This job description describes the general nature of the position without listing every detail and is not to be considered a contract for employment, either expressed or implied, between Girl Scouts of the Green and White Mountains.  Job descriptions are not all-inclusive and are not intended to be an exhaustive list of all job responsibilities.  Job descriptions are subject to change at the discretion of the Council.

Program Administrator/After School Program
Manchester, NH / Nashua, NH Area

Summary: The Program Administrator has the enthusiasm and ability to generate girls’ interests and curiosities about the ways that they can discover themselves, connect with others, and take action to make the world a better place through the Girl Scout Leadership Experience (GSLE). The nature of this position requires the individual to provide direct service to girls, helping them to develop their leadership skills on an individual or group basis.

Term of Appointment: School year. Renewable upon successful program administration

Supervision: Coordinator, Program Partnerships

Support: Receives support, guidance, supervision and encouragement from the Coordinator of Program Partnerships.

Compensation: $10-12/hour based on experience for 3 hours per week per site with the option of up to five sites in Manchester or Nashua, NH for the duration of the program. This covers the facilitation of weekly two-hour meetings with a half-hour time period before program starts to prepare for the girls and a half-hour time period after the program ends to clean up. The program days differ by site, but the hours in the afternoon between 3:00 PM and 5:00 PM or between 3:30 PM and 5:30 PM.

Responsibilities:

·         Complete all required training, background check, and hiring paperwork prior to first meeting

·         Implement program design and facilitate girl-led troop by encouraging and guiding girls to make decisions together, and pursue their interest and goals.

·         Adheres to and carries out council policies and procedures

·         Follows GWGWM safety guidelines and ensures the health and safety of all participants.

·         Provide guidance, information, and maintain good communication with parents/guardians of girls and site coordinator in-person.

·         Provide feedback to supervisor weekly

·         Be a role model for volunteers, show how a troop is managed and communicate the benefits of being a Girl Scout volunteer

·         Communicates immediately with supervisor in the event of an emergency or crisis.

·         Handles emergency situations, follows up with documentation (incident/accident reports), and submits information to Human Resources in a timely manner.

·         Ensures that all supplies are in place, receipts are turned in.

·         Ensures the facilities are left clean and reports immediately any maintenance needed.

·         Within 2 weeks after term, evaluates the program, concludes any financial and statistical reports, and makes recommendations.

·         Be guided in all actions by the Girl Scout Mission, Promise, and Law.

Qualifications:

·         Experience working with adults and groups of children.

·         Demonstrates good planning skills, problem solving skills, and exhibits strong written and oral communication skills.

·         Ability to communicate with staff, girls, and parents/caregivers in a professional manner.

·         Ability to assess and respond immediately in a crisis.

·         Ability to use sound judgement regarding health and safety of participants.

Core Competencies:

·         Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun.

·         Personal integrity: Demonstrate dependability, professionalism, honesty, credibility and confidentiality.

·         Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments.

·         Oral communication: Express ideas and facts clearly and accurately.

·         Foster diversity: Understand, respect, and embrace differences.

·         Computer skills: Ability to use e-mail and the Internet; become familiar with our website.

·         Organizational Knowledge: Becomes informed regarding key GSUSA and council–specific policies and procedures/practices.

Requirements

·         Successfully complete staff onboarding process, including application, interview, background check, references

·         Provide information that may affect background screening results

·         Complete:

o   Online GS 101

o   Online Volunteer Essentials

o   In-person Troop Fundamentals (abbreviated)

The council will provide:

·         GSUSA Membership and hourly compensation, $10-$12 hourly

·         Copy of the Policies and Procedures

·         Orientation, learning opportunities, and resources to prepare for the position

·         Ongoing support, guidance, and feedback

Reappointment potential based on satisfactory performance of assigned duties and successful recruitment of volunteers to lead a newly formed troop resulting from this program.

Property Specialist

Position Title:            Property Specialist - NH & VT
Grade:                       
9
Department:             
Property & Facilities
Reports to:               
Director of Properties and Facilities

POSITION SUMMARY:

Under the general direction of the Director of Property and Facilities, the Property Specialist provides general maintenance and custodial services at all sites in accordance with the Council’s policies and standards.  The Property Specialist must be able to assess, repair, or locate contractors to repair all systems (electrical, septic, plumbing, HVAC), equipment, buildings, roads and grounds, and must be able to work independently while functioning as a member of the property planning team. The Property Specialist must be flexible in locations and hours of work. The Property Specialist must possess good organizational, record keeping and supervisory skills, and has responsibility for the overall safety and security of the properties. The Property Specialist must deal with emergencies as they arise on our properties including after hours phone calls and site visits.

MAJOR ACCOUNTABILITIES:

1.    Develop and implement long and short range maintenance and development plans and assist in integrating them with the overall council mission.

2.    Coordinate work and meet deadlines.

3.    Interpret blueprints and plans from engineers and contractors.

4.    Hire, train, supervise and release site managers.

5.    Recommend contractors.

6.    Work as part of a team and communicate clearly, orally and in writing.

7.    Manage financial resources effectively.

8.    Meet often with people, on different sites throughout the Council jurisdiction.

9.    Think critically and calmly in emergency situations and act appropriately.

10.  Ability to lift 70 pounds.

11.  Ability to perform minor repairs on systems (plumbing, electric, septic, heating), equipment, buildings, road or grounds or select appropriate contractors.

12.  Follow GSUSA and Council policies and guidelines to ensure compliance with relevant Federal, state and local laws, regulations, and codes.

13.  Provide support for the Council product sales.

14.  Provide support for Council fund development activities.

15.  Perform other duties as assigned.

Minimum Qualifications:

  • High school diploma, GED or equivalent experience.
  • Three years experience in construction trades or camp maintenance management.
  • Demonstrable planning, problem solving, written and oral communication skills.
  • Valid driver’s license necessary to carry out assignments.
  • Available for evening and weekend work.

 

Essential Functions:

  • Ability to communicate clearly orally and in writing.
  • Ability to think critically, calmly and problem solve in emergency situations.
  • Ability to obtain, interpret and use surveys, plans and statistical data.
  • Ability to lift 70 lbs. and do routine maintenance work.
  • Able to walk one mile on uneven terrain.
  • Ability to climb ladders and work aloft
  • Ability to drive council vehicle in all weather conditions, with and without a plow
  • Ability to work cooperatively in furtherance of stated goals
  • Ability to supervise a diverse group of people.
  • Able to manage financial resources effectively.

Hourly Range: $13-$17/hr.

Cookie Cupboard Coordinator

Summary:  The Cookie Cupboard Coordinator is responsible for supporting the Manager of Product Sales with maintaining inventory of Girl Scout Cookies both at their designated Cookie Cupboard as well as throughout NH and Vermont.  She or he is responsible for keeping current, accurate records of the Cupboard’s transactions and inventory, managing the Cupboard inventory to zero is the goal. This individual will need to provide exceptional customer service to troop leaders and be able to answer questions both verbally and written. This position also will require lifting cases of cookies and helping volunteers to load them into their vehicles.

Supervision:  The Cookie Cupboard Coordinator reports to the Manager of Product Sales.

Support: The Cookie Cupboard Coordinator receives support, guidance, and encouragement from the Manager of Product Sales.  She or he has access to relevant learning opportunities and materials that prepare for and support this role.

Hours:  25 hours per week.  Temporary / Part-time

Responsibilities:

  • Provide exceptional customer service at the Cookie cupboard to support the 2017 Cookie Season
  • Managing cookie inventory both onsite and within our cookie database (eBudde)
  • Coordinate and support all logistics of the product sale as directed by the Manager of Product Sales.
  • Read and understand the Position Description for Community Product Sales Coordinator and Troop Product Sale Coordinator.
  • Be available during hours specified for volunteers, in-person, on the telephone, or using online communication tools to support them and to answer their questions.
  • Remain informed about and comply with the current policies, procedures, and guidelines of Girl Scouts of the Green and White Mountains and Girl Scouts of the USA (GSUSA).

Qualifications and core competencies:

  • Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun.
  • Personal integrity: Demonstrate dependability, honesty, and credibility.
  • Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments.
  • Oral communication: Ability to express themselves clearly and accurately, through both verbal and written communication.
  • Foster diversity: Understand, respect, and embrace differences.
  • Computer skills: Proficient in excel, outlook, and previous inventory database management preferred.  

Requirements

  •  Must be able to lift up to 25lbs
  •  Proficient computer skills
  •  Previous customer service experience preferred
  •  Successfully complete Volunteer Management Process, including application, interview, background check, references.
  •  Become a registered member of GSUSA.
  •  Provide information to update application and contact information as changes occur.
  • Provide updated information that may affect background screening results.

The Council will provide:

  • a copy of the Volunteer Policies and Procedures (girlscoutsgwm.org)
  • orientation, learning opportunities, and resources to prepare for the position.
  • ongoing support, guidance, feedback, and performance evaluation.
  • recognition for contributions to the Council and Girl Scouting.
  • liability insurance and supplementary accident insurance as part of GSUSA/Council membership.
Manager, Product Sales

Position Title:  Manager, Product Sales
Department:
    Sales & Marketing
Reports to:      
Director, Sales & Marketing                                           

GIRL SCOUT MISSION:  To build girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:

The Manager, Product Sales is responsible for planning, organizing and implementing the council product sales strategies and campaigns. She or he will be responsible for driving product sales growth through, increased participation, per girl average sales and program support.

MAJOR ACCOUNTABILITIES:

·         Build and develop relationships with Volunteers in all communities to ensure awareness and understanding around the Product Sale program so that every girl member has equal access to participate in the program opportunities.
·         Analyze selling trends and prepare product sale reports utilizing our inventory management systems (eBudde and Nut-E) to support and drive business decisions.
·         Project inventory and place orders in conjunction with the Director, Sales and Marketing to secure the appropriate amount of product is available to fully support product sales.
·         Appoint, train and manage Community Product Sale Coordinators and Cookie Cupboard Managers.
·         Provide ongoing support and training for Troop Leaders and parents through exceptional customer service and by ensuring all materials and resources are clearly written, updated and available.

·         Participates on GSUSA, Ashdon Farms and Little Brownie Bakers Product Sale webinars and communications and shares announcements and enhancements to ensure that GSGWM stays well-informed.
·         Responsible for timely submission of Product Sale training and promotional materials to Marketing for review as defined by our strategic priorities.  
·         Works with suppliers and trucking agents to coordinate Council needs and delivery schedule and to ensure excellent support service for our Council.
·         Implement, monitor and evaluate girl and adult incentives.
·         Conduct evaluation and make recommendations for future sales.
·         Supports the organizational diversity and fund development goals of the Council.
·         Performs other duties as assigned

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience in a related field.
  • Previous Retail experience required.
  • eBudde and Nut-E experience preferred or other inventory management systems.
  • Demonstrable planning, problem solving, written and oral communication skills.
  • Available for occasional evening and weekend meetings or training.
  • Belief in the mission of GSGWM, persistence, and the ability to listen
  • Car and valid driver’s license necessary to carry out assignments.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate clearly in writing and orally.
  • Ability to read and analyze reports
  • Strong Microsoft Office Excel and Word abilities required.
  • Ability to work both independently and with a team in furtherance of stated goals.
  • Ability to move inventory as necessary
  • Ability to sit at a desk for extended periods of time

WORK SCHEDULE/CONDITIONS:

Traditional full time schedule (8:30 AM – 5:00 PM Monday through Friday unless otherwise arranged)

EQUIPMENT/SOFTWARE USED:

  • General office equipment
  • Microsoft Office Suite                              

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports: ____0______                       # of Indirect Reports:___0______

Member Intake Specialist

Position Title:   Member Intake Specialist

Department:   Mission Delivery

Reports to:  Director/Assistant Director, Mission Delivery                          

GIRL SCOUT MISSION:  To build girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:  The Intake Specialist is responsible for ensuring that all adult members and potential adult members are properly vetted and documented in our database. This includes the processing of the necessary state background checks, documentation of required trainings, database upkeep and the communication of volunteer approvals    

MAJOR ACCOUNTABILITIES:

1.      Participates in the daily processing, recording and maintenance of volunteer background checks.

2.      Ensures the proper documentation and recording of necessary position trainings.

3.      In conjunction with the Member Placement Specialist team maintains data integrity of customer records in Salesforce computing system.

4.      Assist customers via phone and email with questions regarding their intake status.

5.      Communicate via phone and email with customers regarding their approval or non-approval as a volunteer.

6.      Answers questions and resolves problems appropriate to inquires resulting in the intake of new members and reinforces customer’s decision to join Girl Scouts. Has decision making authority in regards to the placement of girls, the conversion of adults and the placement of adults into roles.

7.      Prepares a variety of status reports, including activity, follow-up, and adherence to goals.

8.      As a part of the Mission Delivery team ensures up to date and accurate data in our Salesforce database. Maintains, updates and audits database as necessary.

9.      Works with cross-functional teams to develop innovative techniques to ensure on going effective delivery of the recruitment and placement strategies.

10.   Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to members of the council.

11.   Promotes and assists with Council wide programs, activities, public relations and fund development endeavors.

12.   Performs other duties as assigned.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

  • Bachelor’s degree or 2 years’ experience customer service or administrative experience.
  • Proven customer service experience, preferred
  • Excellent technical computer skills in Microsoft Office including Word, Excel, Outlook, and customer relationship management systems or other data tracking systems.
  • Belief in the mission of GSGWM, persistence, and the ability to listen.
  • Become a registered Girl Scout member.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Self-motivated, detail oriented
  • Exhibits excellent listening skills  
  • Strong oral and written communication skills
  • Customer Service oriented
  • Strong organization abilities
  • Goal Driven
  • Ability to learn and apply new skills
  • Requires minimal supervision
  • Excellent time management  abilities
  • Able to anticipate and identify problems
  • Able to resolve difficult situations in a calm, thoughtful manner

WORK SCHEDULE/CONDITIONS:

Position can be Regular full-time schedule, Part-time schedule or a job sharing position. Basic hours will be established within the guidelines of Monday through Friday from 8:00 a.m. to 5:00 p.m. time frame. Hours are flexible and some evening or weekend hours may be required, with notice, during peak recruitment seasons. Will require flexible scheduling of work and travel time to accommodate district/Council-wide staff meetings and trainings.

  • Position does provide the ability to offer a telecommuting option during times throughout the year. This would be negotiated/decided between the employee and supervisor as needed.  
  • Normal office environment, telecommuting opportunities
  • Able to sit upright and view computer screen for several hours at a time
  • Ability to lift 35lbs
  • Occasional travel within two-state jurisdiction (New Hampshire and Vermont)
  • Occasional evening and weekend work commitments
  • ·Travel for professional development training

EQUIPMENT/SOFTWARE USED:

  • General Office Equipment
  • Microsoft Office Suite
  • Salesforce
  • Council Enterprise System

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports:     0                 # of Indirect Reports:     0

Member Placement Specialist

Position Title:    Member Placement Specialist

Department:      Member Placement

Reports to:         Director of Mission Delivery         

GIRL SCOUT MISSION:  To build girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:

The Member Placement Specialist is responsible for successfully culminating recruitment efforts by initiating and pursuing communication strategies and protocols needed to convert prospective members (leads) to registered members. The Member Placement Specialist is responsible for securing increased girl and adult volunteer participation as well as the community partnerships needed to implement and deliver Girl Scouting within an assigned area.

 MAJOR ACCOUNTABILITIES:

1.      In conjunction with the Membership Recruitment team, contributes to the development of inside membership recruitment strategies; implements all finalized strategies to meet Council goals.

2.      Supports external recruitment efforts, finalizes and secures membership enrollment leads.  

3.      Conducts follow-up on new leads and referrals and other prospective members and community partners, primarily through phone and in written communication.

4.      Manages membership opportunity catalog for new and existing troops; continually updates and enters opportunities into the system; identifies spot availability with troops.

5.      Engages with customers and potential customers to ensure proper customer service.  Assists customers through the registration and placement process.

6.      Answers questions and resolves problems appropriate to inquires resulting in the placement of new members and reinforces customer’s decision to join Girl Scouts.

7.      Connect with troop leaders throughout the year by phone and/or email to ensure they are receiving troop support including troop leaders’ use of the Volunteer Tool Kit (VTK) on a regular basis.

8.      Assist the Director of Mission Delivery with researching market data, membership trends, multi-cultural data, demographics and other pertinent information to develop and implement individual action plans and schedules to identify specific target contacts in order to secure and close lead generation resulting from the external recruitment efforts.

9.      Prepares a variety of status reports, including activity, follow-up, and adherence to goals.

10.   Works with cross-functional teams to develop innovative techniques to ensure on going effective delivery of the recruitment and placement strategies.

11.   Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to members of the council.

12.   Promotes and assists with Council wide programs, activities, public relations and fund development endeavors.

13.   Performs other duties as assigned.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

·        Bachelor’s degree or 2 years’ experience in sales and recruiting, customer service or administrative experience preferred.

·        Excellent technical computer skills in Microsoft Office including Word, Excel, Outlook, and customer relationship management systems or other data tracking systems.

  • Belief in the mission of GSGWM, persistence, and the ability to listen.

·        Become a registered Girl Scout member.

KNOWLEDGE, SKILLS AND ABILITIES:

·          Self-management and Confidence

·          Active Listening

·          Oral and Written Communication

·          Interpersonal Relationship Building

·          Sale Skills

·          Customer Service Focus

·          Organization, Detail Oriented

·          Goal Driven

WORK SCHEDULE/CONDITIONS:

Position is Regular full-time schedule.  Basic hours will be established within the guidelines of Monday through Friday from 8:00 a.m. to 5:00 p.m. time frame. Hours are flexible and some evening or weekend hours may be required, with notice, during peak recruitment seasons. Will require flexible scheduling of work and travel time to accommodate district/Council-wide staff meetings and trainings.

Position does provide the ability to offer a telecommuting option during times throughout the year. This would be negotiated/decided between the employee and supervisor as needed.   

·          Normal office environment, telecommuting opportunities

·          Able to sit upright and view computer screen for several hours at a time

·          Ability to lift 35lbs

·          Occasional travel within two-state jurisdiction (New Hampshire and Vermont)

·          Occasional evening and weekend work commitments

·Travel for professional development training

EQUIPMENT/SOFTWARE USED:

·          General Office Equipment

·          Microsoft Office Suite

·          Salesforce

·          Council Enterprise System

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports:   0               # of Indirect Reports:   0

Director, Fund Development

Position Title:            Director of Fund Development
Department:
              Fund Development
Reports to:
               Chief Executive Officer

GIRL SCOUT MISSION:  Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:

The Director of Fund Development provides professional expertise and support to the CEO and Fund Development Committee of the council’s Board of Directors and assists in the developing of goals and plans designed to meet the council’s overall financial and operational goals and objectives.

Responsible for managing the council’s Fund Development unit, coordinating fundraising campaigns, and identifying potential sources of funds (including individuals, foundations, corporations, annual giving, capital campaign, planned giving, grants, and other agency supports), the Director of Fund Development is accountable for developing and implementing strategies to achieve the goals in keeping with established ethical standards, policies, and guidelines.

The Director of Fund Development may also participate in the process of setting the organization’s strategic direction and short and long-term plans, and in translating the vision and corporate goals set by the council’s Board of Directors into effective operational strategies and actions.

MAJOR ACCOUNTABILITIES:

  1. Provide leadership fund development teams to implement strategies that ensure all sources of funding are generating the revenue needed to meet all Council financial and organizational goals. Proven successful fund raiser. 
  2. Lead and manage the process of cultivating and maintaining positive relationships between the Council, board members, membership, and the community to increase public awareness and increase support of the Girl Scout program.
  3. Provide professional management, expertise and direction to fund development staff, the Board of Directors and Fund Development Committee in developing and implementing fund development plans.  Accountable for Fund Development line items.
  4. Supervise the Manager of Grants to ensure Council is targeting grants that support our overall strategy and organizational objectives. Oversee required reporting for all grants to Finance and to the grant administrator.  Track successes and provide strategic oversight. 
  5. Develop and implement tactical budget planning for the department to maintain allocated expenditures.
  6. Ensure the success of the Council by working in partnership with all departments, contributing to building a team environment and subscribing to the overall objectives set forth in the Council’s strategic plan.
  7. Work with the Leadership Team to grow the identity of Girl Scouts of the Green and White Mountains.  Serve as an ambassador for the Council with regard to  Fund Development and Advocacy.
  8. Partnering with Human Resources and staff from each assigned functional area, create a plan for staff development training within their job family.
  9. Develop annual department objectives and budget.  Coordinate the development of action steps by different teams within the department.
  10. Oversee the annual giving, planned giving, grant and corporate giving and major gifts activities of the Council.
  11. Advocate for girls in support of initiatives.  Accountable for the Council’s Advocacy Plan.
  12. Manage volunteer identification, recruitment, training and involvement in fund raising, advocacy and communications activities for the Council.
  13. Provide executive staff support to the CEO related to fund raising activities for the Council.
  14. Represent the Council at designated functions as required.
  15. Provides strategic direction for the Council in developing and implementing development goals.
  16. Support the growth of Membership.
  17. Support the Council Product Sales.
  18. Other duties as assigned.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

  • Bachelor’s degree required; advanced degree highly desirable.  Minimum five years leadership experience with demonstrated fundraising success.  Public Relations and Grant Management  experience a plus.
  • Evidence of major success and experience in all aspects of development including long-range planning, fund raising campaigns for capital projects, and major gifts.
  • Strong communications, organizational, and time management skills, as well as public speaking and program capabilities.
  • Working knowledge of foundation and corporate missions, goals, cultures, and organizational reporting.
  • Candidate will be an articulate individual with personal integrity, strong interpersonal skills, creative, flexible, organized and self motivated, with good planning and follow-through.
  • Demonstrated leadership with the ability to develop strategic plans, implement programs, and organize, initiate and motivate staff is required.
  • Demonstrated supervisory experience and fiscal management skills.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Must possess extensive knowledge of volunteer organizations
  • Knowledge of or willingness to learn Girl Scout program, policies, standards, procedures and ways of work.
  • Excellent communication and presentation skills, both written and oral.
  • Ability and willingness to travel, work outside the normal workday, and effectively deal with a changing work environment.

WORK SCHEDULE:

  • Regular full-time, Monday-Friday, 8 am - 5 pm.  Will require flexible scheduling of work and travel time to accommodate community and volunteer commitments and regional/Council-wide staff meetings.

EQUIPMENT/SOFTWARE USED:

General office equipment
Raiser’s Edge
Sage Financials
Microsoft Office Suite

WORKING CONDITIONS:

Normal office environment
Traveling 2 state jurisdiction (New Hampshire and Vermont)
Evening and weekend commitments
Travel for professional development training.

CONTACTS:

Community and Business Leaders
Council Staff and Board of Directors
Foundations
Vendors

 

The above statements are intended to describe the general nature and level of work being preformed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Manager, Donor Operations

Position Title:   Donor Engagement Operations Manager              Department:     Fund Development
Reports to:       
Director of Fund Development               

GIRL SCOUT MISSION
:  To build girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:

The Donor Engagement Operations Manager is responsible for communicating, cultivating and engaging our donors in support of the Council Strategic Priorities.   This includes managing the integrity of the Blackbaud Raiser’s Edge software system and its data, developing and enhancing reports, and the acknowledgment of gifts in a consistent and timely manner.   Development of appeals and communication plans to reach our donor, alumni, members of GSGWM as well as individual and corporate prospects. The Donor Engagement Operations Manager manages and oversees the daily work of the Fund Development Support Coordinator.

MAJOR ACCOUNTABILITIES:

1.       Supervise, monitor and manage the integrity of the data in Raiser’s Edge. Manage user roles and security levels, and system configuration, in conjunction with the Director, Fund Development.

2.       Manage the Fund Development Support Coordinator’s daily tasks and responsibilities so that pledges and gifts are being entered and acknowledged daily.

3.       Responsible to train, support and identify users on the Raiser’s Edge system to effectively capture donor information. Manage user roles and security levels, and system configuration.

4.       Stay abreast of the industry needs and recommend Raiser’s Edge enhancements and upgrades as appropriate.

5.       Generates the monthly management financial reports and provides analytics as needed.

6.       Plans a detailed yearly calendar of annual appeals and communication in accordance with the Council defined Strategic Priorities and coordinates with the Marketing Department.

7.       Generates constituent and donor segmentations for direct mail appeals, events and formal reports.

8.       Manages the gift acknowledgement process, in coordination with the Fund Development Support Coordinator carries out the acknowledgment of gifts, pledges, and pledge payments, matching gift claims, tribute gifts and other contributions as outlined by the Fund Development Policies.

9.       Manage the reconciliation of accounts with Finance daily or as needed for:

1. Mail and GL coding of daily donations
2. Entering data into Raiser’s Edge, and reconciling cash receipts;
3. Monthly GL coding of operating account, electronic donation deposits, and PayPal transactions;
4. Annual audit support as required

10.   Creates and implements a yearly alumni development plan that achieves the desired financial and participation targets and are within campaign timelines.

11.   Develop and implement stewardship plan for individual donors with specific targets for desired touches to donors and/or participation objectives.

12.   Assists Director of Fund Development with specific asks to individuals & corporations

13.   Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience in a related field.
  • Minimum of 3-4 years in a non-profit setting.
  • Minimum experience of 2 years of RE experience.
  • Ability to analyze data, calculate return on investment, problem solve, plan and communicate.
  • Ability to understand systems and procedures and to develop policies and create procedures for the efficient operating of the fund development department.
  • Strong oral & written communication.
  • Ability to manage and lead staff.
  • Written communication skills to include:

1. the ability to craft specific appeals letters and create articles for newsletters and,
2. the ability to write technically for the production of operational and systems manuals.

  • Car and valid driver’s license necessary to carry out assignments.
  • Available for occasional evening and weekend meetings or training.
  • Belief in the mission of GSGWM, persistence, and the ability to listen.
  • Become a registered Girl Scout member.

WORK SCHEDULE:

Regular full-time schedule to be established within the guidelines of Monday through Friday from 8 am to 5 pm. Will require flexible scheduling of work and travel time to accommodate district/Council-wide staff meetings and trainings. 35-hour, non-exempt employee.

SOFTWARE/EQUIPMENT EXPERIENCE:

  • General Office Equipment
  • Microsoft Office Suite
  • Council Enterprise Software

WORKING CONDITIONS:

  • Normal office environment
  • Occasional travel within two-state jurisdiction (New Hampshire and Vermont)
  • Occasional evening and weekend work commitments
  • Travel for professional development training

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports: ____1_____      # of Indirect Reports:__________

TELECOMMUTE AUTHORIZED:  No                           CELL PHONE AUTHORIZED:  No                  TRAVEL:  Minimal

 

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Overview of Benefits

Girl Scouts of the Green and White Mountains offers flexible work schedules and an environment which supports our core values of respect and cooperation. Our comprehensive benefits package includes:

Medical/Health Insurance
Dental Insurance
Paid Vacations/Sick/Personal Time
401K
Long- and Short-Term Disability Coverage and Life Insurance
11 Paid Holidays Per Year

We also offer some insurance coverage to both employees and volunteers.