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Employment

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Do Something That You Believe In!

Imagine having the opportunity to create a meaningful employment experience, one that meets your career goals and your desire to do socially responsible work. What type of organization would you choose? Would it be a health advocacy organization? A youth service organization? A prevention, education and training organization? Girl Scouts of the Green and White Mountains is all this and more.

Our Council's vision encompasses developing self-esteem, encouraging personal growth, recognizing and addressing gender bias, appreciating diversity, fostering shared values, and developing and using resources effectively.


View some of our current openings here. Click title to reveal job descriptions.

Coordinator, Outdoor Program

POSITION SUMMARY:

The Coordinator, Outdoor Program, is responsible for council-wide management of outdoor programs with a focus on partnerships with nonprofits to provide Girl Scouting in underserved areas and for oversight of the Council’s Vermont Camps. He or she ensures program offerings are based on the Girl Scout Leadership Experience; customized to address the needs, preferences, and interests of girls; and implemented to meet designated leadership program outcomes. He or she also develops and manages appropriate council systems, processes, resources, and infrastructure to support delivery of leadership and cross-cultural opportunities.

PRINCIPAL ACCOUNTABILITIES:

1. Ensures that all girl experiences incorporate the discover-connect-take action leadership modality.

2. Ensures experiences are based on the Girl Scout Leadership Experience, customized to address the needs and interests of girls, and meet designated leadership program outcomes.

3. Coordinates special programs as determined by Council and girl needs that could include grant funded programs, events for families and partnerships with non-profit organizations and schools.

4. Develops and manages appropriate council systems, processes, resources, and infrastructure to support delivery of leadership and cross-cultural opportunities

5. Guides the utilization of national curricula and supports volunteers in enriching and tailoring the leadership experience based on girl interests and needs.

6. Oversees all associated program components to include costs, quality specifications, links to national program, staff and volunteer delivery, risk management, and logistical support.

7. Identify and work collaboratively with other community based organizations to create and deliver educational and leadership development program for Girl Scouts of all age levels.

8. Assist/oversees interviews, hiring, training, supervising, and releasing both paid and volunteer staff members for Vermont Camps.

9. Ensures effective recruitment, orientation and training of summer camp staff.

10. Assist/oversee the development, implementation, and overseeing high quality camp program for Vermont Camps.

11. Assist/oversee the enforcement procedures and council policies including camp specific risk and crisis management for Vermont Camps.

12. Management of finances, transportation, camper and staff placement, the purchase of supplies, and communication with parents for Vermont Camps.

13. Promotes the GSGWM Camp Program and day camp and coordinates these efforts with the other Coordinators, Outdoor Program.

14. Keeps accurate records and completes paper work in a timely manner; including reports, insurance claims, accident reports, evaluations, camper information, work reviews, and inventories.

15. Works under the supervision of the Assistant Director of Outdoor Program and in conjunction with other Coordinators, Outdoor Program to ensure a balanced schedule of programming and a variety of program opportunities for girls in the Council’s jurisdiction.

16. Work with the Assistant Director of Facilities & Outdoor Program to ensure that all camp property and vehicles meet compliance standards for federal, state, and local laws, state licensing requirements, corporate requirements for insurance, American Camping Association and GSUSA standards.

17. Works collaboratively with other Coordinators, Outdoor Program to ensure a high quality calendar of experiences for all girls.

18. Budgeting, goal setting, strategic and long range planning, outcomes evaluation.

19. Keeps abreast of latest safety, risk management and program materials to insure program compliance with all standards, applicable laws and guidelines.

20. Provides program delivery and support for the Council product programs

21. Provides support for fund development and Sales & Marketing activities.

22. Ensures quality customer service for staff and volunteers.

23. Performs other duties as assigned.

Minimum Qualifications:

·         Bachelor’s degree or equivalent experience in a related field.

·         Two years supervisory experience working with staff and volunteers.

·         Two years experience in program services, Girl Scout experience preferred.

·         Two years supervisory experience in summer resident and/or day camp programs.

·         Car and valid driver’s license necessary to carry out assignments.

·         Thorough knowledge of the Girl Scout program and its guiding principles

LANGUAGE SKILLS:

·         Excellent, effective English language abilities, both oral and written.

KNOWLEDGE, SKILLS AND ABILITIES:

·         Must possess knowledge of volunteer organizations

·         Knowledge of or willingness to learn Girl Scout program, policies, standards, procedures and ways of work.

·         Ability and willingness to travel, work outside the normal workday, and effectively deal with a changing work environment.

·         Combined superior communication, interpersonal, time management and persuasive skills with a proven track record in planning and program execution

·         Ability to demonstrate initiative and resourcefulness, combined with a very strong team oriented approach to work and staff

·         Valid Driver’s License

WORK SCHEDULE:

·         Regular full-time. Will require flexible scheduling of work and travel time to accommodate community and volunteer commitments and regional/Council-wide staff meetings.

EQUIPMENT/SOFTWARE USED:

General office equipment
Microsoft Office Suite
Personify Membership Software

WORKING CONDITIONS:
Normal office environment
Traveling 2 state jurisdiction (New Hampshire and Vermont)
Evening and weekend commitments
Travel for professional development training

Grade: 8
Hiring Salary Range:
Department: Facilities & Outdoor Experience
Reports to: Assistant Director of Outdoor Program

This job description describes the general nature of the position without listing every detail and is not to be considered a contract for employment, either expressed or implied, between Girl Scouts of the Green and White Mountains. Job descriptions are not all-inclusive and are not intended to be an exhaustive list of all job responsibilities. Job descriptions are subject to change at the discretion of the Council.

Coordinator, Program Curriculum

POSITION SUMMARY:

The Coordinator, Program Curriculum, is responsible for council-wide creation and development of program curriculum both internally and externally.  The Coordinator, Program Curriculum will provide a strategic and holistic plan to develop curriculum aligned with our mission.   Using best practices and council needs, he or she will ensure program offerings are based on the Girl Scout Leadership Experience; customized to address the needs, preferences, and interests of girls; and implemented to meet designated leadership program outcomes.

PRINCIPAL ACCOUNTABILITIES:

1.       Designs innovative and strategic curriculum based on the Girl Scout Leadership Experience, to the meet the need of girls, volunteers and council partners; including online programming, day events and patch programs.

  1. Guides the utilization of national curricula and supports volunteers in enriching and tailoring the leadership experience based on girl interests and needs. Seeks girl involvement and opinions in the planning and decision making process whenever possible.
  2. Oversees associated program components to include costs, quality specifications, links to national program, staff and volunteer delivery, risk management, and logistical support.
  3. Provides program curriculum and support for all council-wide events.
  4. Utilizes and manages appropriate council systems, processes, resources, and infrastructure to support delivery of leadership and cross-cultural opportunities.
  5. Keeps abreast of latest safety, risk management and program materials to insure program compliance with all standards, applicable laws and guidelines.
  6. Ensures quality customer service for staff and volunteers.
  7. Performs other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience in a related field
  • Minimum of two years’ experience writing curriculum, in a program role or equivalent.
  • Car and valid driver’s license necessary to carry out assignments

  LANGUAGE SKILLS :

·         Excellent communication; both oral and written.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Experience in curriculum development and creating programs to meet the needs and interests of girls encouraged
  • Knowledge of or willingness to learn Girl Scout program, policies, standards, procedures and ways of work
  • Ability and willingness to travel, work outside the normal workday, and effectively deal with a changing work environment
  • Combined superior communication, interpersonal, time management and persuasive skills with a proven track record in planning and program execution

WORK SCHEDULE:

  • Regular part-time.  Will require flexible scheduling of work and travel time to accommodate community and volunteer commitments and regional/Council-wide staff meetings

EQUIPMENT/SOFTWARE USED:

General office equipment

Microsoft Office Suite

WORKING CONDITIONS:

Normal office environment
Traveling 2 state jurisdiction (New Hampshire and Vermont)
Evening and weekend commitments
Travel for professional development training.
Grade: Part-time- 20 hours week

 

Hiring Salary Range: $15-$20 hourly /based on experience.
Department:      Sales and Marketing
Reports to:      Director of Girl Experience

 

Program Partnerships

POSITION SUMMARY:

Program Partnerships, is responsible for promoting all aspects of programming (including Product Sales) by partnering with businesses and organizations to provide unique and high quality opportunities to our membership. This individual, overseeing Program Partnerships, will develop strategic and holistic plans based on best practices and council needs; create excitement around our programs and drive product sales by working with both external and internal audiences.  Programs must be focused on the Girl Scout Leadership Experience; customized to address the needs, preferences, and interests of girls; and implemented to meet designated leadership program outcomes. He or she also develops and manages appropriate council systems, processes, resources, and infrastructure to support delivery of leadership and cross-cultural opportunities. The position is based in our Bedford, NH office.

PRINCIPAL ACCOUNTABILITIES:

1.       Responsible for soliciting and maintaining relationships with businesses and organizations as partners, to provide a variety of age appropriate program opportunities for girls across our council. Promote the value of partnering with Girl Scouts to outside groups.

2.       Establishes a wide variety of partnerships to expand sales through Cookie Program; including council booth sale sites, contracts for large sales, cookie rallies and incentive campaigns.

3.       Designs innovative and strategic opportunities to motivate girls to participate in Product Sales and increase per girl average. Thinks outside the box to motivate girls and develops creative resources for girls to expand their sales. Works alongside the Manager of Product Sales to develop annual campaigns; which include selecting exciting incentives and implementation of contests; staying abreast of GSUSA campaigns and promotions as they relate to Product Sales.

  1. Ensures experiences are based on the Girl Scout Leadership Experience; integrate best practices for Program Partnerships and Product Sales from other councils that are customized to address the needs and interests of girls, and meet designated leadership program outcomes.
  2. Guides the utilization of national curricula and supports volunteers in enriching and tailoring the leadership experience based on girl interests and needs. Seeks girl involvement and opinions in the planning and decision making process whenever possible.
  3. Develops and manages appropriate council systems, processes, resources, and infrastructure to support delivery of leadership and cross-cultural opportunities.
  4. Keeps abreast of latest safety, risk management and program materials to insure program compliance with all standards, applicable laws and guidelines.
  5. Provides program delivery and support for the Council product programs and council events.
  6. Performs other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience in a related field
  • Two years’ experience working with sales, marketing or program development
  • Car and valid driver’s license necessary to carry out assignments

  LANGUAGE SKILLS :

·         Effective and persuasive communicator, both oral and written.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Experience in curriculum development and creating programs to meet the needs and interests of girls encouraged
  • Knowledge of or willingness to learn Girl Scout program, policies, standards, procedures and ways of work
  • Ability and willingness to travel, work outside the normal workday, and effectively deal with a changing work environment
  • Combined superior communication, interpersonal, time management and persuasive skills with a proven track record in planning and program execution
  • Ability to demonstrate initiative and resourcefulness, combined with a very strong team oriented approach to work and staff
  • Valid driver’s license

WORK SCHEDULE:

  • Regular full-time.  Will require flexible scheduling of work and travel time to accommodate community and volunteer commitments and council-wide events

EQUIPMENT/SOFTWARE USED:

General office equipment
Microsoft Office Suite

WORKING CONDITIONS:

Normal office environment
Traveling 2 state jurisdiction (New Hampshire and Vermont)
Evening and weekend commitments

Hiring Salary Range: $16-$20 / hour  
Department: Sales and Marketing
Reports to: Director of Girl Experience

Unit Leader - Day Camp (multiple opportunities)

Nature and Scope

Day camp program happens in many locations with terrain varying from flat to hilly. Program often requires movement from one activity area to another, involving some distances. Girls are placed in units by age level and then broken into smaller groups to plan and carry out program. Each day is different. Program is flexible and must be creative. This position requires the ability to work continuously with children and adults, while maintaining a high level of energy and enthusiasm.

The Unit Leader/Team Leader is the Camp Director of the unit and is responsible for everything that happens in the unit.

Responsibilities

1. The Unit Leader/Team Leader:

    A. Is ultimately responsible for the safety and welfare of the campers in her unit.
    B. Supervises campers according to their ages, needs, program and camp policy.
    C. Knows names of all children and where they are at all times.
    D. Assumes responsibility for the health of her unit and communicates any concerns to the Health Director or supervisor.
    E. Carries out all health and safety policies and procedures.
    F. Supervises unit housekeeping, sanitation, and care of equipment.
2. Insures that Girl Scout Mission, Vision, and Program Goals are carried out. Works in partnership with the Program Director/Unit Assistant to implement the Girl Scout Journey program into daily program.
3. Shares responsibility for the success of the program in her unit.
    A. Understands and practices girl decision-making/planning when directing and organizing program.
    B. Teaches, leads, guides and participates in program that is creative and insures a memorable experience for campers.
    C. Participates in the whole camp community, attends staff meetings, and participates in planning and carrying out all camp events.
    D. Guides program with a particular emphasis on self-esteem, gender stereotyping, and valuing differences.
4. Supervises the unit staff and Day Camp Program Aides in her unit.
    A. Serves as a mentor, providing ongoing training and supervision for unit staff members.
    B. Delegates jobs, arranges time off and provides oral and written evaluations.
5. Keeps all records and reports as required.
Submits work reviews, camper information, evaluations and inventories on a timely basis.
6. Performs other duties as assigned by the Camp Director.

Training

  1. Will have completed Orientation to Girl Scouting and Girl Scout Leadership Essential Training.
  2. Participate in all required staff training.

Responsible to:

The Unit Leader/Team Leader is responsible to the Camp Director or Assistant Director. The Camp Director provides training, ongoing supervision and the materials and tools to carry out the delegated responsibility.

Customer Care District Representative

POSITION SUMMARY:

The Customer Care District Representative is responsible for successfully culminating recruitment efforts by converting prospective members (leads) obtained by recruitment to registered members. She/he is responsible for securing increased girl and adult volunteer participation needed to implement Girl Scouting within an assigned area.

MAJOR ACCOUNTABILITIES:

1.     Assists in achieving the council’s corporate goals for girl and adult membership through implementing membership strategies in assigned areas.

2.     Supports implementation of membership recruiting marketing strategies outlined in the council’s strategic plan, annual business plan and/or other council goals primarily through Discover Girl Scouts (DGS) events and follow-up phone calls with prospective members.

3.     Follows up on new leads and referrals resulting from field activity in a timely fashion by scheduling DGS events to convert leads to members.

4.     Works with the team to determine and develop innovative techniques to ensure the effective delivery of recruitment strategies.

5.     Promotes and assists with Council wide programs, activities, public relations and fund development endeavors including Campaign for Girls (CFG).

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

·         Bachelor’s degree or equivalent experience in sales, recruiting, marketing or related field.

·         Proven sales experience dealing directly with customers preferred.

·         Car and valid driver’s license necessary to carry out assignments.

·         Belief in and supports the mission of the Girl Scouts.

·         Become a registered Girl Scout member.

LANGUAGE SKILLS:

·         Excellent, effective English language abilities, both oral and written

KNOWLEDGE, SKILLS AND ABILITIES:

  • Self-management and Confidence.
  • Active Listening
  • Sales Ambition
  • Marketing Knowledge
  • Interpersonal Relationship Building
  • Sales skills
  • Customer Service
  • Organization
  • Detail Oriented
  • Goal Driven

WORK SCHEDULE/CONDITIONS:

·         This is a part time out-based position serving a specific assigned territory

·         Frequent travel through assigned territory to accomplish tasks and lead events

·         Primarily Evening and Weekend Hours. Some daytime in-office work as schedule requires

·         Works independently and as part of a cross functional team

EQUIPMENT/SOFTWARE USED:

· General office equipment
· Customer relationship management system
· Microsoft Office Suite

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports: _____0_____      # of Indirect Reports:_____0____

 

HIRING SALARY RANGE

Hourly rates are $12-$17.

Working from home.

Customer Service Field Representative

POSITION SUMMARY:

The Customer Service Field Representative is responsible for implementing the recruitment strategies for their assigned area as assigned by the Lead Recruiter.  He or she will work to increase awareness and participation in Girl Scouts through a variety of in person meetings, presentations, and networking opportunities with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents within an assigned geographic area or throughout all regions of the Council as assigned.  The Customer Care Field Representative is responsible for securing girl, adult volunteer and community partnerships through community cultivation and for generating the maximum number of qualified membership leads possible in the assigned region.   

MAJOR ACCOUNTABILITIES:

1.       Implement all assigned strategies to meet Council goals.

2.       Builds connections and cultivates relationships with community leaders, organizations, and businesses to support recruitment efforts within targeted areas.

3.       Identifies and seeks out opportunities to reach out and contact a wide variety of individuals and organizations including corporations, schools, educators, faith based institutions, and other community organizations to present Girl Scouts to increase awareness and generate excitement about Girl Scouts to generate membership leads and secure increased participation in the Girl Scout program with an assigned geographic area.

4.       Researches market data, membership trends, multi-cultural data, demographics and other pertinent information to develop and implement individual action plans and schedules to identify specific target contacts in order to generate new membership leads and contacts in order to meet membership goal.

5.       Collaborates with marketing on crafting messages and marketing materials used in recruitment efforts to increase visibility and knowledge of Girl Scouts and increase lead generation.

6.       Ensures leads are entered into Salesforce.

7.       Prepares reports as required.

8.       Works with cross-functional teams to develop innovative techniques to ensure on going effective delivery of the recruitment and placement strategies.

9.       Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to members of the council.

10.   Promotes and assists with Council wide programs, activities, public relations and fund development endeavors.

11.   Performs other duties as assigned.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

·         Associates degree or 2 years’ experience in outside sales or recruiting preferred.

·         Willingness to work nights and weekends with 80% of time outside the office travelling to meetings with potential members and community partners.

·         Excellent technical computer skills in Microsoft Office including Word, Excel, Outlook, and customer relationship management systems or other data tracking systems.

·         Ability to lift 35 lbs.

·         Valid driver’s license and proof of vehicle insurance

·         Access to reliable transportation..

·         Supports the mission of the Girl Scouts; previous Girls Scout participation a plus.

·         Willing to become a registered Girl Scout member.

KNOWLEDGE, SKILLS AND ABILITIES:

· Sales Ambition
· Self-management and Confidence.
· Active Listening
· Marketing Knowledge
· Oral and Written Communication
· Interpersonal Relationship Building
· Customer Service
· Organization
· Analytical Thinking
· Detail Oriented
· Goal Driven

WORK SCHEDULE/CONDITIONS:

· Non-traditional work hours
· Extensive travel throughout assigned geographical region
· Works independently and as part of a cross functional team

EQUIPMENT/SOFTWARE USED:

· General office equipment
· Salesforce
· Microsoft Office Suite

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports: ____0______   # of Indirect Reports:____0______

HIRING SALARY RANGE

Hourly rates are $12-$17.

Development Coordinator, Data Base Administration

POSITION SUMMARY:

The Development Coordinator, DB Administration is charged with the responsibility of managing all aspects of the Raiser’s Edge donor database.  Also responsible for coordinating all aspects gift acknowledgement.  This position serves as the Administrator of Blackbaud Raiser’s Edge software system which tracks contributions, alumni, donor, and prospect information.   

MAJOR ACCOUNTABILITIES:

1.    Provide support to the board, senior and development staff by assisting with the creation of reports, ensuring that staff is trained in the proper use of the database, developing and implementing policies to guide data entry, and making sure that the database effectively captures alumni and donor information and generates accurate financial and analytical reports.
2.    Manages database records and generates constituent and donor record segmentations for direct mail appeals, events and formal reports.  
3.    Coordinate the acknowledgment of gifts, pledges, and pledge payments, matching gift claims, tribute gifts and other contributions to the Council which may be of significant dollar values.
4.    Collaborates with the marketing team with regard to online & social media campaigns.
5.    Coordinate reconciliation of accounts with finance daily or as needed for:
a.    Mail and GL coding of daily donations;
b.    Entering data into Raiser’s Edge, and reconciling cash receipts;
c.    Monthly GL coding of operating account, electronic donation deposits, and PayPal transactions;
d.    Provide annual audit support;
6.    Serve as backup to Gran Coordinator.
7.    Ability to serve, as needed, in direct fundraising roles, to include annual campaigns and alumni development.
8.    Manage user roles and security levels, and system configuration of RE database.
9.    Promotes and assists with Council wide programs, activities, public relations and fund development endeavors.
10.    Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

•    Bachelor’s degree or equivalent experience in a related field.
•    Experience in donor database administration, RE experience preferred.
•    Ability to analyze data, calculate return on investment, problem solve, plan and communicate.
•    Strong oral & written communication.
•    Car and valid driver’s license necessary to carry out assignments.
•    Available for occasional evening and weekend meetings or training.
•    Belief in the mission of GSGWM, persistence, and the ability to listen.  
•    Become a registered Girl Scout member.  

WORK SCHEDULE:

Regular full-time schedule to be established within the guidelines of Monday through Friday from 8:00 a.m. to 5:00 p.m. Will require flexible scheduling of work and travel time to accommodate district/Council-wide staff meetings and trainings.

SOFTWARE/EQUIPEMENT EXPERIENCE:

•    General Office Equipment
•    Microsoft Office Suite
•    Council Enterprise Software

WORKING CONDITIONS:

•    Normal office environment
•    Occasional travel within two-state jurisdiction (New Hampshire and Vermont)
•    Occasional evening and weekend work commitments
•    Travel for professional development training

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports:  0        # of Indirect Reports:  0

Reports to:         Chief Development Officer       

Hiring Salary Range:  $14.00-$17.00   Grade: 7



Property & Outdoor Program Support Specialist

Position Title:   Property & Outdoor Program, Support Specialist   
Department:     Facilities & Outdoor Programs
Reports to:         Director of Facilities & Outdoor Programs                                                                                       

GIRL SCOUT MISSION:  To build girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:

Primary responsibilities are to provide diversified support services to the Facilities & Outdoor Program Department and quality customer service to volunteers and staff, exercising tact and discretion in giving and obtaining information.

MAJOR ACCOUNTABILITIES:

1.      Provides administrative support to the Facilities and Outdoor Program Department as requested.

2.      Property Reservations: coordinating, booking, receiving applications, taking payments, and processing refunds.

3.      Monitors and supplies outdoor training materials are available and distributed as needed

4.      Camp payment collection calls

5.      CampDocs administration and training

6.      Collect Certificates of Insurance from Council vendors, annually.

7.      Responsible for maintaining and the ordering of adequate kitchen and general office supplies and toner cartridges. Provide accounts payable department codes and retrieve department Director’s signature of approval for order.

8.      Back-up for Front Desk Customer Care Specialist

9.      Process Council mail on a rotating basis and as needed

10.   Prepare calendar for kitchen cleaning duties.

11.   All other duties as assigned

 

 

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

  • High school diploma or GED or equivalent experience.
  • Ability to operate office machines.
  • Proficient with Microsoft Office applications and email, advanced skills in Word, intermediate skills in Excel and intermediate skills in Publisher.
  • Salesforce skills a plus.
  • Good command of English grammar, punctuation and spelling.  
  • Keyboarding Skills – 60 to 80 words per minute with accuracy.

KNOWLEDGE, SKILLS AND ABILITIES:

 

·        Ability to communicate clearly both orally and in writing.

·        Ability to coordinate work, meet deadlines and handle several tasks   concurrently.

·        Ability to work independently as directed or with a team to further stated goals.

·        Ability to lift up to 50 lbs.

WORK SCHEDULE/CONDITIONS:

Traditional full time schedule (8:30 AM – 5:00 PM Monday through Friday unless otherwise arranged)

EQUIPMENT/SOFTWARE USED:

·        General office equipment                      

·        Microsoft Office Suite

Web-based databases including Salesforce and CampDocs                       

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports: ___0_____                             # of Indirect Reports:___0_____

Hiring Salary Range: ___$13.00- $17.00____________ Grade: ________________

Manager, Product Sales

Position Title:  Manager, Product Sales

Department:   Sales & Marketing

Reports to:      Director, Sales & Marketing                                        

GIRL SCOUT MISSION:  To build girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:

The Manager, Product Sales is responsible for planning, organizing and implementing the council product sales strategies and campaigns. She or he will be responsible for driving product sales growth through, increased participation, per girl average sales and program support.

MAJOR ACCOUNTABILITIES:

  • Build and develop relationships with Volunteers in all communities to ensure awareness and understanding around the Product Sale program so that every girl member has equal access to participate in the program opportunities.

  • Analyze selling trends and prepare product sale reports utilizing our inventory management systems (eBudde and Nut-E) to support and drive business decisions.

  • Project inventory and place orders in conjunction with the Director, Sales and Marketing to secure the appropriate amount of product is available to fully support product sales.

  • Appoint, train and manage Community Product Sale Coordinators and Cookie Cupboard Managers.

  • Provide ongoing support and training for Troop Leaders and parents through exceptional customer service and by ensuring all materials and resources are clearly written, updated and available.

  • Participates on GSUSA, Ashdon Farms and Little Brownie Bakers Product Sale webinars and communications and shares announcements and enhancements to ensure that GSGWM stays well-informed.

  • Responsible for timely submission of Product Sale training and promotional materials to Marketing for review as defined by our strategic priorities.  

  • Works with suppliers and trucking agents to coordinate Council needs and delivery schedule and to ensure excellent support service for our Council.

  • Implement, monitor and evaluate girl and adult incentives.

  • Conduct evaluation and make recommendations for future sales.

  • Supports the organizational diversity and fund development goals of the Council.

  • Performs other duties as assigned.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience in a related field.
  • Previous Retail experience required, Retail management preferred.
  • Inventory management system experience required, eBudde and Nut-E experience preferred.
  • Must have strong planning and problem solving skills
  • Must have excellent written and oral communication skills.
  • Available for occasional evening and weekend meetings, events, and/or training.
  • Belief in the GSGWM mission and willingness to become a member
  • Car and valid driver’s license and minimum insurance coverage required to carry out assignments.

KNOWLEDGE, SKILLS AND ABILITIES:

-        Ability to communicate clearly in writing and orally.

-        Ability to read and analyze reports

-        Strong Microsoft Office Excel and Word abilities required.

-        Ability to work both independently and with a team in furtherance of stated goals.

-        Ability to move inventory as necessary , ability to list 30 pounds

-        Ability to sit at a desk for extended periods of time and drive for 3 hours

WORK SCHEDULE/CONDITIONS:

Traditional full time schedule (8:30 AM – 5:00 PM Monday through Friday unless otherwise arranged)

EQUIPMENT/SOFTWARE USED:

·        General office equipment                      

·        Microsoft Office Suite                            

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports: ____0______                         # of Indirect Reports:___0______

Customer Care Front Office Specialist

Position Title:   Customer Care Front Desk/Office Support Specialist   

GIRL SCOUT MISSION:  To build girls of courage, confidence, and character, who make the world a better place.

POSITION SUMMARY:

Primary responsibilities are to provide courteous and efficient reception of visitors and quality customer service to external and internal contacts, exercising tact and discretion in giving and obtaining information

MAJOR ACCOUNTABILITIES:

1.      Provide exceptional customer service including answers to basic questions on program, camp, membership, and product sales. Refer visitors to appropriate staff as needed, maintain central staff member itinerary schedule and scheduled absences, and provide general clerical/office support to all departments.

2.      Responsible for coverage of the reception area at all times.

3.      Open and distribute incoming mail and faxes on a daily basis.

4.      Responsible for the ordering of general custodial and office supplies.

5.      Responsible for assisting customer service/data specialists with the acceptance and receipting of in person payments for membership, programs/events, and adult training courses.

6.      Remain informed on departmental and Council matters and policies and apply a good working knowledge of Council operations.

7.      Provide support for Council product sales including the acceptance and receipting of in person payments for lobby product sales.

8.      Assist all staff as needed to achieve Council goals.

9.      Adheres to the State mandated employer’s Safety Policy, the Safety Program, Council Personnel Guidelines, GSUSA standards and programs and other programs as established.

10.  Perform other duties as assigned.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

  • High school diploma, GED, or equivalent experience
  • Ability to handle routine inquiries and questions and provide exemplary customer service
  • Ability to maintain records and to multi-task
  • Proficient with Microsoft Office applications and email, advanced skills in Word, intermediate skills in Excel
  • Good command of English grammar, punctuation and spelling.
  • Proficient keyboarding and data entry skills
  • Detail oriented and dependable
  • Able to safely lift and carry items weighing up to 30 pounds

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate clearly orally and in writing.
  • Ability to coordinate work, meet deadlines and work effectively and cooperatively with groups and individuals.
  • Ability to think critically, act appropriately and problem solve in emergency situations.
  • Able to sit comfortably for duration of shift

WORK SCHEDULE/CONDITIONS:

·         Regular full-time schedule Monday through Friday from 8:30 a.m. to 5:00 p.m.

·         Normal office setting.

EQUIPMENT/SOFTWARE USED:

·         General office equipment including Computer/laptop, copiers, postage machine, adding machine

·         MSOffice Software including Outlook, Word, Excel, Publisher, Powerpoint

·         Salesforce – web-based database

SUPERVISORY RESPONSIBLITIES:

# of Direct Reports: ___0_____                  # of Indirect Reports:___0 _____

Hiring Salary Range: ___$10.00 - $16.20____ Grade: ________________

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Overview of Benefits

Girl Scouts of the Green and White Mountains offers flexible work schedules and an environment which supports our core values of respect and cooperation. Our comprehensive benefits package includes:

Medical/Health Insurance
Dental Insurance
Paid Vacations/Sick/Personal Time
401K
Long- and Short-Term Disability Coverage and Life Insurance
11 Paid Holidays Per Year

We also offer some insurance coverage to both employees and volunteers.