COVID-19
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COVID-19

Handwashing

Updated May 15, 2020

As guidance and best practices are still being developed, our offices will remain closed until further notice. When it is safe for our staff and members, we will increase services available at our offices. Our staff continue to work and are available to support our membership. Customer Care can be reached via phone or email. In-person programs are canceled in Vermont through May 15 and New Hampshire through May 31 based on state declarations. As updates are made in each state, we will make decisions regarding programming. Please see the list below for updated cancellations and postponements.

On May 15, we made a decision regarding our summer camp programs. Please click HERE for more details. 


Patricia K. Mellor
Chief Executive Officer
Gold Award Girl Scout

COVID-19 FAQs

The safety and well-being of girls is our top priority. We’ve compiled a list of questions and answers to help address the questions we’ve been receiving. Clearly this is a fluid situation and we ask that you continue to check our website for updates as we follow the guidance of the CDC and both of our state governments. We are working diligently to make sure we are making the best decision for our girls, volunteers, families, and staff.



Tips for Staying Healthy
  • Wash hands frequently especially before eating or after sneezing, shaking hands, or having other bodily contact with another individual. Use soap and water for 20 seconds or using alcohol-based hand sanitizer with at least 60% alcohol if soap and water are not available.
  • Avoid touching the eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick - health officials call this “social distancing” and recommend staying about 3 feet away from someone who is sick.
  • Stay home from any activities when you are not feeling well.
  • Clean and disinfect frequently touched surfaces, like your phone or computer.
  • Cover your nose and mouth with a tissue when coughing or sneezing then throw the tissue in the trash, or as a last resort, cough into your elbow.
  • Get plenty of sleep, good nutrition, stress-relief, and exercise – a healthy body is the best defense against illness.
How to Talk to Your Girl About COVID-19

Here are some guidelines from GSUSA for talking to your girl about COVID-19:

Rule number one when it comes to emergencies? Stay calm. But with the new coronavirus (COVID-19) spreading rapidly around the globe—and everyone from news anchors to the couple next to you at the local pizzeria talking about worst-case scenarios—stress and worry can seem downright contagious.

Basically, your girl could likely use a sense of calm in her life right about now, and you can help.

In fact, having a conversation with her about coronavirus could be the most important thing you do with your girl all week. Depending on her age, simply asking what she’s heard about coronavirus and how she’s feeling about it not only helps ensure she’s getting correct information but also lets her know this topic isn’t off-limits and you’re there to support her and help her understand her emotions—whatever they may be.

Here are some basic dos and don’ts when it comes to handling this subject with care.

DO let her know that feelings of fear, sadness, anger, and even confusion are totally normal in times like these. Sometimes just knowing that it’s OK to talk about her feelings can give her a sense of calm.

DON’T lead into the conversation by asking if she’s scared or upset. If she’s not already feeling that way, there’s no need to suggest that she should!

DO answer her questions about things she’s observing—like face masks—in an age-appropriate and accurate way.

DON’T be afraid to admit you don’t have all the answers! Unless you’re a medical professional and highly versed in situations like these, chances are, you may not have all the facts. What you do have on your side? Experts who can help you and your daughter make sense of things. Turn to the national Centers for Disease Control and Prevention (CDC) and other trusted resources, if ever you’re not sure about what you’re hearing in the news or what your girl is hearing on the playground.

DO give your girl the tools to stay as healthy as possible. According to the CDC, washing our hands properly, avoiding touching our faces, staying home when we’re sick, and covering coughs or sneezes with a tissue that gets thrown away immediately are all smart, simple things we can do to prevent the spread of not just coronavirus but also many other illnesses. Taking practical steps to protect herself can give your girl a sense of control in times when she might otherwise feel afraid.

DON’T turn a blind eye to stereotypes or generalizations that have been made about who “started” coronavirus or who might be most likely to have it. Sadly, in times of fear, people often look for someone to blame. Remind your girl that a person’s skin color, the language they speak, and the country their family comes from has nothing to do with the amount of respect and kindness they deserve in this world and that there is no type of person more likely to have or get the virus than others.

DO let her know that, as always, any and all personal contact she has with others should be governed by her own comfort level. For now, she’s unlikely to get sick from shaking hands with a neighbor or hugging a friend—especially if she’s regularly washing her hands—but she should know she can always choose to skip those gestures if they make her uncomfortable or worried for any reason. But if the illness becomes more widespread, you may want to talk to her about minimizing physical contact (like shaking hands or avoiding sharing snacks from the same container), according to CDC guidelines.

DON’T feed the culture of panic. Remember: your girl is taking her cues from you. If you’re staying on track, she’s more likely to as well. 

DO let her know that this is a conversation you can continue as the days and weeks go by. If she thinks of questions she forgot to ask, you’re here to help. And in the case that the situation with coronavirus changes and there’s different or more information that she should know, you’ll bring it to her.

DON’T forget the power of the basics. Doubling down on routines, including mealtimes, bedtime rituals, and quality family time, can go a long way in keeping her world as calm and steady as possible.

GSGWM Facilities and Staff

What are closures to physical locations?
Our offices and camp properties will be closed to visitors until May 31, 2020. This is a fluid situation and based on state guidelines that could change. As appropriate, our staff will continue to provide support to our membership from our offices or their homes.

What about the retail stores?
Our retail store locations will be open for contactless-curbside pick-up and shipping orders starting Monday, May 18, 2020. Click HERE for more information.

Will staff still be available?
Customer Care will be available to assist with any questions or concerns. They can be reached at 888-474-9686 or customercare@girlscoutsgwm.org. Our website will be updated with new information and resources as they become available. 

Alternatives to Troop Meetings

It is unfortunate that COVID-19 is interfering with Girl Scouts’ ability to meet and learn together. Thank you all for taking steps to ensure the safety of girls in this difficult time. While we cannot endorse or support specific online meeting tools for your use, we are aware of several tools troops and Service Units are using for virtual meetings. See below for a list of free and low-cost tools that could be useful to you. Additionally, we are offering several virtual troops and programs for girls to participate in (see our Virtual Troops and Programs page). We encourage troop leaders to look at these and alternative options and discuss with parents and girls to determine what the best solution is for your troop’s needs. Please make sure to review the Virtual Troop Meeting Safety Activity Checkpoint.

Video and Audio-Conferencing Tools with free versions 

While all of these options have a free version, please note you may be prompted to consider their upgraded versions for a subscription fee.

  • Zoom - FAQ
    • Note: Meetings durations maximum of 40 minutes in free version
  • Skype - Support
    • Note: Up to 10 participants free
  • Webex – Help Center
    • Note: Limited file and content sharing in free version

Chat and Collaboration Tools with free versions

Additional low-cost tools for collaboration and conferencing to consider if the above options do not meet your group's needs.

Programs

What are the current impacts on programs?
All in-person Girl Scouts of the Green and White Mountains activities are suspended until May 4, 2020. This includes all in person activities (Troop meetings, community activities, GSGWM programs and vendor programs, property rentals, and cookie booths). Girls may participate in Girl Scout activities at home with their parents, through our Virtual Troops and Programs, or may decide to utlize online software to lead virtual meetings. A list of free and inexpensive services is available in the Alternatives to Troop Meetings tab.

What about programs and activities 12th grade Girl Scouts have had planned?
The COVID-19 pandemic has forced the cancellation of many programs and activities that 12th grade Girl Scouts had planned for spring/summer 2020: extended travel, bridging-to-adult ceremonies, camping, Gold Award projects, and other Girl Scout activities. In response to this current situation, Girl Scouts of the Green and White Mountains will allow a one-time extension for 12th graders to use money-earned funds to reschedule these cancelled activities into the next membership year. This policy will only remain in effect until August 31, 2021.

For more information, please refer to the Graduating Seniors Funds Extension Guidelines.

Here’s a list of canceled programs:

    • 3/16/20: Highest Award Open House, GSGWM Office, Williston, VT
    • 3/17/20: Highest Award Open House, Camp Farnsworth, Thetford, VT
    • 3/17/20: ASHI Blended First Aid CPR AED Skill Session, Coastal CPR, Hampton, NH
    • 3/19/20: Highest Awards Open House, Camp Seawood, Porstmouth, NH
    • 3/20/20: Museum of Science Overnight
    • 3/20/20-3/22/20: Global Leadership Conference at Salve Regina University, Newport, RI
    • 3/21/20: Hammer & Stain, The Canvas Roadshow, Bedford, NH
    • 3/21/20: Girl Scout Day with the Harlem Globetrotters, SNHU Arena, Manchester, NH
    • 3/21/20-3/22/20: Climb Away Overnight, EVO Rock & Fitness, Concord, NH (Rescheduled for 5/30/20-5/31/20)
    • 3/23/30: Girl Scout Day with the Harlem Globetrotters, Spaulding Gym, Keene State College, Keene, NH
    • 3/24/20: Girl Scout Day with the Harlem Globetrotters, Patrick Gym, UVM, Burlington, VT
    • 3/24/20: AHA Heartsaver First Aid CPR AED, Coastal CPR, Hampton, NH
    • 3/28/20: Museum of Science Overnight
    • 3/28/20: Montshire Magic Overnight
    • 3/28/20: AHA Heartsaver First Aid CPR AED, Coastal CPR, Hampton, NH
    • 3/29/20: Monster Jam 2020, SNHU Arena, Manchester, NH (Postponed, Date TBD)
    • 4/2/20: ASHI Blended First Aid CPR AED Skill Session, Coastal CPR, Hampton, NH
    • 4/4/20: 3D Printing Class at UNH Manchester
    • 4/4/20: AHA Heartsaver First Aid CPR AED, Coastal CPR, Hampton, NH
    • 4/4/20: Brownie Cybersecurity Adventure, GSGWM Office, Bedford, NH (Rescheduled for 6/6/20)
    • 4/4/20: Junior Cybersecurity Adventure, GSGWM Office, Bedford, NH (Rescheduled for 6/6/20)
    • 4/4/20: Outdoor Skills, for Volunteers: Whittling, Camp Seawood, Portsmouth, NH
    • 4/4/20: Your Musical Nature: Art Creator, Camp Seawood, Portsmouth, NH
    • 4/4/20: Your Musical Nature: Art Explorer, Camp Seawood, Portsmouth, NH
    • 4/4/20: Your Musical Nature: Art Expert, Camp Seawood, Portsmouth, NH
    • 4/4/20: Nature in Action: Frogs of the Forest, Camp Seawood, Portsmouth, NH
    • 4/4/20: What's the MATTER!, Children's Museum of NH, Dover, NH 
    • 4/4/20-4/5/20: Top of the Rock Overnight, Metrorock, Essex, VT (Rescheduled for 5/16/20)
    • 4/4/20/4/5/20: ECHO Overnight, ECHO Lake Aquarium and Science Center, Burlington, VT
    • 4/7/20:ASHI Blended First Aid CPR AED Skill Session, Coastal CPR, Hampton, NH
    • 4/11/20: G.I.R.L. Expo, DoubleTree by Hilton, Burlington, VT (Postponed, Date TBD)
    • 4/15/20: Basic Outdoor Living Skills (BOLS ) - Part 1, Camp Seawood, Portsmouth, NH
    • 4/18/20: Express Yourself, The Canvas Roadshow, Bedford, NH (AM & PM Sessions)
    • 4/18/20: UNH Campus Tours, UNH Kappa Delta, Durham, NH
    • 4/19/20: Paint Your World, BurlingtonPaint and Sip, Burlington, VT
    • 4/19/20: Pixar in a Box, Gilman Town Hall - Clerk Office, Lunenburg, VT
    • 4/21/20: AHA Heartsaver First Aid CPR AED, Coastal CPR & First Aid, LLC, Hampton, NH
    • 4/24/20-4/25/20: Outdoor Fun Overnight, Camp Farnsworth, Thetford, VT
    • 4/25/20: Helping Hands, Camp Farnsworth, Thetford, VT
    • 4/25/20: Watercolor Wonders - Beginner, GSGWM Office, Bedford, NH
    • 4/25/20: Jewelry Design - Beginner, GSGWM Office, Bedford, NH
    • 4/25/20-4/26/20: Basic Outdoor Living Skills (BOLS) - Part 2, Camp Seawood, Portsmouth, NH
    • 4/26/20: Camp Farnsworth Open House, Camp Farnsworth, Thetford, VT
    • 4/26/20: Program Aide, Camp Farnsworth, Thetford, VT
    • 4/26/20: Program Aide 2, Camp Farnsworth, Thetford, VT
    •  5/1/20: aMUSE Casting Call, Moffatt-Ladd House, Portsmouth, NH
    • 5/2/20: Program Aide, Camp Kettleford, Bedford, NH
    • 5/2/20: Program Aide 2, Camp Kettleford, Bedford, NH
    • 5/2/20: Aviation Day - New Hampshire, WinnAero ACE Academy, Gilford, NH
    • 5/2/20: UNH Olympics Day, UNH Kappa Delta, Durham, NH
    • 5/2/20-5/3/20: Alum Overnight, Camp Twin Hills, Richmond, VT
    • 5/2/20-5/3/20: Museum of Science Overnight, Museum of Science, Boston, MA
    • 5/3/20: Spring Spectacular, Stonewall Farm, Keene, NH
    • 5/8/20: Learn to Lead Legislative Day, Vermont State House, Montpelier, VT
    • 5/9/20: Woodland Fairies, Peabody Mill Environmental Center, Amherst, NH
    • 5/9/20: Robotics Fair, Holy Angels Preschool & Kindergarten, Plaistow, NH
    • 5/13/20: Travel Information Session, Online (Canceled due to low enrollment)
    • 5/15/20: aMUSE Casting Call, Moffatt-Ladd House, Portsmouth, NH
    • 5/15/20: Learn to Lead - Girl Scout Legislative Day New Hampshire, New Hampshire State House, Concord, NH
    • 5/16/20: Aviation Day - Vermont, Middlebury State Airport, Middlebury, VT
    • 5/16/20: Image Making Through Science, Gilman Town Hall Clerk Office, Lunenburg, VT
    • 5/16/20: Jewelry Design – Advanced, GSGWM Office Bedford, NH
    • 5/16/20: Make A Splash!, Jay Peak Resort, Jay, VT
    • 5/16/20: Naturalists: Natural Dyes, Camp Twin Hills, Richmond, VT
    • 5/16/20: Watercolor Wonders - Advanced, GSGWM Office, Bedford, NH
    • 5/16/20-5/17/20: Discovery Weekend, Camp Seawood, Portsmouth, NH
    • 5/16/20-5/17/20: Museum of Science Overnight, Museum of Science, Boston, MA
    • 5/16/20-5/17/20: Time Travelers: Laura Wilder Grows Up, Camp Kettleford, Bedford, NH
    • 5/16/20-5/17/20: Top of the Rock Overnight, Metrorock Gym, Essex, VT
    • 5/16/20-5/17/20: Unusual Art Overnight, The Children’s Museum of NH, Dover, NH
    • 5/29/20-5/31/20: Ready, Set, Go Camping and BOLS, Camp Farnsworth, Thetford, VT
    • 5/30/20-5/31/20: Climb Away Overnight, EVO Rock & Fitness, Concord, NH
    • 5/30/20-5/31/20: Museum of Science Overnight, Museum of Science, Boston, MA
    • 6/4/20: Discover the Bear Facts. Clark's, Lincoln, NH (Rescheduled for 10/3/20)
    • 6/5/20-6/6/20: Enchanted Forest Overnight, Camp Seawood, Portsmouth, NH 
    • 6/6/20: Awesome Archery, Camp Seawood, Portsmouth, NH
    • 6/6/20-6/7/20: Enchanted Forest Overnight, Camp Kettleford, Bedford, NH 
    • 6/6/20-6/7/20: Enchanted Forest Overnight, Camp Twin Hills, Richmond, VT 
    • 6/7/20: Awesome Archery, Camp Kettleford, Bedford, NH
    • 6/7/20: Awesome Archery, Camp Twin Hills, Richmond, VT
    • 6/7/20: Canoe Fun, Camp Kettleford, Bedford, NH
    • 6/12/20-6/13/20: Museum of Science Overnight - Tall & Small, Museum of Science, Boston, MA
    • 6/14/20: Discover the Bear Facts. Clark's, Lincoln, NH (Rescheduled for 10/4/20)
    • 6/19/20-6/20/20: Outdoor Training: Lifeguard: American Red Cross, with Waterfront Module, Camp Farnsworth, Thetford, VT
    • 6/20/20: Bring an Embroidery Skill Back to Your Troops!, GSGWM Office, Bedford, NH
    • 6/21/20: Outdoor Training: Archery Certification, Camp Farnsworth, Thetford, VT
    • 6/26/20-6/28/20: Troop Caming Adventure, Camp Farnsworth, Thetford, VT 
    • 7/22/20-8/2/20: Athens and the Islands Destination (Rescheduled for 7/22/21)
    • 10/22/20-10/26/20: G.I.R.L. 2020, Orlando, FL

Will the suspension of Girl Scout activities get extended?
We are unable to make that decision at this point. We will be monitoring recommendations from the Centers for Disease Control and State and National Health Departments. We will continue to update our membership as new information or decisions are made.

Will we receive a refund for canceled programs?
We are currently reaching out to all registrants for effected programs and trainings. If a program can be rescheduled, you will be offered the choice to reschedule or receive a refund. If the program cannot be rescheduled, you will receive a refund.

What about the G.I.R.L. Expo?
Due to the current situation with COVID-19 and the suspension of all in-person Girl Scout activities until April 13, 2020, we are saddened to share we have canceled the G.I.R.L. Expo originally scheduled for April 11, 2020, at the DoubleTree in South Burlington, VT. We will be processing a refund for your ticket purchases in the next two weeks. If you had booked a hotel room for the event, please reach out directly to the DoubleTree hotel.

We plan to reschedule the G.I.R.L. Expo in Vermont for the next membership year, October 2020 - September 2021. As more information is available, we will share through our monthly newsletter.

Is camp impacted?
No, camp registration continues as normal. The early bird deadline will remain the same. If families are concerned about the cost of camp, financial aid is available. 

Camp

Summer camp is being reimagined!
Girl Scouts of the Green and White Mountains has been closely monitoring the recommendations and guidance from our state governments, the Centers for Disease Control and the American Camp Association, in order to determine our plans for this summer. We have considered many different scenarios for the operation of our camps prioritizing the safety and wellbeing of our campers and staff. Ultimately, our Board of Directors and staff came to the difficult decision that summer day and resident camp cannot not occur as planned and keep everyone safe. We know this decision will be disappointing to everyone who was looking forward to summer camp.  

We’re offering several options to enjoy camp
While we are unable to offer traditional day or resident camp programs at our camp sites, we are excited to offer several ways for girls and their families to engage with camp. We know that the summer camp experience is one that results in girls becoming more confident and courageous, giving girls many opportunities to challenge themselves as well as simply enjoy time outdoors, make lifelong friendships, and learn skills they’ll use all their lives. We look forward to providing those experiences this summer through:

  • Day Camp from Home: Enjoy a week of camp fun, including a drive-through Camp Open House at your day camp with a chance to see staff and pick up your camp packet with DIY backpack and craft kit. Then join us from home for daily one hour online sessions with camp staff on topics related to your camp theme.
  • Camp Farnsworth Virtual Campout: Including mailed camp kits with goodies and at home campout facilitated online by camp staff.
  • Family Evening Programs at camp: Bring your own dinner and join our camp staff for family activities on our camp properties. See website for details, dates and to register.
  • Family Weekend Camping: Camp in an Adirondack or lodge as a family and enjoy activities with our camp staff on property.

Please check back the week of May 18 for
registration for the new virtual programs.

For those who have already registered and paid for camp
Please let us know how you would like payments you have made to be handled. If you choose not to participate in the Day Camp From Home or Camp Farnsworth Virtual Campout, all registration fees will be refunded in full. If you choose to participate in these programs, we will refund your payment minus the $50 deposit. If you have used Girl Scout Cookie Dough, we will refund that as well. Families  choosing to transfer their funds to summer 2021 will need to let us know by May 29 or we will refund the full balance. Check your email for a message sent on May 15 for more detailed information. 

2020 Camp Refund Options
Cookies

Girl Scout Cookie season is an important time for our troops and organization. Last year, nearly $1 million in cookie proceeds was distributed to troops, not including cookie dough and the individual rewards girls earned. This is a quickly evolving situation, so we continue to monitor and make the best decisions for our members based on the information we have available.

Will cookie sales be extended?
Yes, for troops who are interested in continuing to sell – your troop should opt-in and fill out the Extended Cookie Sale Survey

My troop doesn’t have cookies so how can we extend our sale?
Great question. By opting-in to the Cookie Care Campaign, your troop is agreeing to use their Digital Cookie links as well as promote the national campaign.

My troop met our goal and just wants to submit our sales in eBudde.
That’s totally fine and we hope your troop met their goals before the sale was suspended. We are still asking you to complete the Extended Cookie Sale Survey so that we can continue to best support your troop.

How do you participate in the National Cookie Care Campaign?
Complete the Extended Cookie Sale Survey.  We will have special communication for participating troops. 

Our troop has 50 packages to sell. If we opt in, do we have to continue to sell through May 31?
No, troops have the opportunity to continue to sell or not at their discretion.  If your troop sells out of the 50 packages within one week, you may allocate cookies to eligible girls and submit your order in eBudde.

We don’t have cookies but our girls are only 100 packages away from reaching certain rewards (i.e, weekender tote, Six Flags, iPad). 
Your troop should opt in to continuing to sell cookies. Girls can utilize their Digital Cookie site to help them earn those particular rewards and troops will receive proceeds. The Cookie Care campaign will not go towards rewards but will provide extra proceeds based on the number of participating troops and the number of packages sold through the campaign.

How can we continue to sell the cookies we have on hand?
 If your troop has cookies and would like to continue to sell, we are recommending Virtual Booths. With the current climate and uncertainties, we can’t count on booth sales happening this spring or even summer.  So we are encouraging troops with cookies to get creative and host online virtual booths now through May 31. If late booths can happen they would allowed through July 1. Troops may use social media to advertise their sale and parents can utilize their Digital Cookie link for individual girls. Girls should not be delivering cookies until in-person activities resume. 

Our troop is submitting our order on time, on April 3. Will we still get rewards as scheduled on May 9?
No, we will not be submitting our council order right away. We have extended our eBudde deadlines for participating councils through May 31.

If we still have cookies and submit in eBudde late, will we still get the same rewards?
Yes, this is why we need to know if your troop is continuing to sell so we can account for rewards accordingly. 

If we don’t have cookies and submit late in eBudde, can girls earn the same rewards?  
Yes, if girls utilize their Digital Cookie sites. Be sure and opt in so we can support your troop appropriately. In addition, your troop would also receive additional proceeds from the Cookie Cares Campaign.

When will the final sweep happen?
The April 10 sweep date has been postponed until May 15. We have also added a 4th sweep date of June 19.

My parents see their Digital Cookie site now says “available through May 31.” 
As we receive the Extended Cookie Sale Survey or notification from parents or troops we can disable a girls’ Digital Cookie site. We must keep Digital Cookie turned on at the council level to allow sales to continue. Fortunately, we can manually disable access for those who are no longer selling, but we need to be aware.

Since Digital Cookie links are continuing, does this mean girl delivery is happening? 
Local customers will be allowed to select girl delivery so they don’t have to pay shipping but they will have to wait for cookies until in-person Girl Scout activities resume. As usual, parents are able to accept the girl delivery order or not.

Why is girl delivery still available online? 
This option allows customers to pay for cookies without having to pay shipping. We can turn this option off at your request. Please remember girls should NOT deliver cookies until in-person activities resume.

Where should we bring our Operation Cookie donations?
We normally bring them to a council office. Our offices are closed to the public and there is a stay-at-home order, so we are asking you to hold on to them for now. If you have concerns, please contact Customer Care and we can make alternative arrangements.

Are donations still going to Operation Cookie?
I read something about hometown heroes. Donations made to Operation Cookie through March 16 will still go as promised to active and inactive military women and men, including veterans. Donations made to VGOC after March 16 and through the rest of the sale will be donated to hometown heroes.

What about the 2020 Cookie Pro contest?
The 2020 Cookie Pro Contest has been canceled.  

What’s the national Cookie Care Campaign?
Girl Scouts of the USA has reimagined an innovative way to support our council. The new national Girl Scouts Cookie Care campaign, “Eat. Share. Show Communities We Care,”  will encourage cookie supporters to enter their ZIP code and buy their favorite cookies online and have them shipped– or donate cookies for Girl Scouts to distribute to first responders, frontline volunteers, and local causes in need when it is safe to do so. 

What if late booth sales can’t happen?
Troops should be prepared for this possibility. Safety is our top priority and even though council owns over 80,000 packages of unsold cookies, our cupboards remain closed and if allowed may only reopen in select locations.

My parents approved girl delivery and we don’t have any more cookies. How can we fill those orders?
Cookies will be available once our stay-at-home guidelines are lifted. Troops should communicate with their parents whether or not to approve girl delivery. Or, a troop can contact Customer Care to remove the troop’s option for girl delivery.

How can others support the Cookie Care Campaign?
Share the Cookie Locator with friends and family. Customers enter their ZIP code into the locator and their purchase will support GSGWM.

Will the Cookie Dough deadline be extended?
The deadline to use Cookie Dough from the 2019 Cookie Sale has been extended to May 31, 2020. 

When will 2020 Cookie Dough be issued?
Due to the  suspension of in-person activities and the opportunity for troops to extend their sale online, our 2020 Cookie Dough will now be issued in June.  If your Girl Scout needs to use her 2020 Cookie Dough prior to then please contact our Customer Care team at 888-474-9686 or email customercare@girlscoutsgwm.org

STEM On-the-Go Van

Will the STEM On-the-Go van still come as scheduled?
Any STEM On-the-Go sessions scheduled between March 16 and May 4 will be suspended. Our staff will be reaching out to reschedule.

Can we reschedule?
Absolutely.  Just contact us and let us know your desired future date and location.