Can I build a bear without a party?
Yes, come on in during our open hours. If you have 3 or more, please call ahead for reservations.
When should we pay for a booked party?
Three business days in advance. You can also purchase additional items in the store during the party.
What can you bring?
Decorations, food, beverages, cake, plates, napkins, etc.
Is there a fee to reserve space?
No, it is included in the package.
How many can be at the party?
Maximum guest 25.
What is the return policy/repairs?
Returns only to our store within 60 days.
Can you do gift cards?
We do have store gift cards but not specific Build-A-Bear gift cards. We do not accept Build-A-Bear rewards or gift cards.
Can I use program credits?
Yes.
What forms of payment do you take?
Cash, check, and Mastercard, Visa, and Discover.